Reizo Fortunata
Sydney
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Barista
Blackstar Pastry
04.2019 - 07.2020
- Maintained supply levels in counter and customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils and seating areas daily.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Constantly expanded personal knowledge of coffee styles and varieties.
Barista
Blackstar Pastry
01.2021 - 06.2021
Barista All Rounder
Paramount Coffee Project
01.2022 - 08.2022
Head Barista
Cedric's
07.2022 - 09.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Barista
ONA Coffee House Cafe
10.2022 - 12.2022
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
Barista/Bartender
The Q On Harris
03.2023 - 12.2023
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Barista All Rounder
Diggydoos
01.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Bachelor of Liberal Arts And Sciences - Marine Science
Sydney University
Sydney, NSW 05.2024
Skills
- Customer Service
- Front of House Operations
- Cash Handling
- Food Storage Management
- Coffee and Tea Preparation
- Product Advertising
- Organization and Prioritization
- Stocking Supplies and Retail Products
- Detail-Oriented
- Espresso Machine Operation and Maintenance
- Inventory Management
- Shipment Receiving
- Equipment and Store Cleaning
- Food Serving and Preparation
- Hospitality and Professionalism
Timeline
Barista/Bartender
The Q On Harris
03.2023 - 12.2023
Barista All Rounder
Diggydoos
01.2023 - Current
Barista
ONA Coffee House Cafe
10.2022 - 12.2022
Head Barista
Cedric's
07.2022 - 09.2022
Barista All Rounder
Paramount Coffee Project
01.2022 - 08.2022
Barista
Blackstar Pastry
01.2021 - 06.2021
Barista
Blackstar Pastry
04.2019 - 07.2020
Bachelor of Liberal Arts And Sciences - Marine Science
Sydney University
Similar Profiles
SAMUEL OTELESAMUEL OTELE
Security officer at Blackstar SecuritySecurity officer at Blackstar Security
LISA DOWNSLISA DOWNS
Food Expeditor at Blackstar Restaurant And BrewPubFood Expeditor at Blackstar Restaurant And BrewPub
Armando MendozaArmando Mendoza
Rig Hand at BlackStar EnergyRig Hand at BlackStar Energy
Isabella FogartyIsabella Fogarty
Football Referee at Canterbury District Football AssociationFootball Referee at Canterbury District Football Association
Shaun KumarShaun Kumar
National Sales Manager – Hotels Segment at JDE Peet'sNational Sales Manager – Hotels Segment at JDE Peet's