Rejoyce Madoro
Liverpool,NSW
Summary
Professional youth worker with strong focus on team collaboration and achieving results. Skilled in providing emotional and behavioural support, crisis intervention, and mentoring. Adaptable and reliable, ensuring consistent care and guidance for youth in dynamic environments. Known for excellent communication skills, empathy, and ability to foster positive atmosphere.
Overview
9
9
years of professional experience
Work History
Youth Worker
Marist 180
04.2023 - Current
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behaviour changes.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Promoted positive peer interactions by facilitating group activities and modelling respectful communication techniques.
Disability Support Worker
Northcott Disability Services
01.2022 - 01.2024
- Kept clients engaged in social networks and communities for personal health and growth
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Kept detailed daily logs with care actions, patient behaviour and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Transported patients via wheelchair to and from rehabilitation and
daily activities.
Internship Student- Case Management
Department Of Communities And Justice
07.2021 - 12.2023
- Attending and participating in weekly group supervision to help collaborating ideas as a team.
- Attending home visits and shadowing experienced case workers and taking down detailed home visit notes
- Work with families to help them understand how to create a more productive environment for each family member, especially their children
- Provide home visits, counselling and referrals to family members and schedule follow-up meetings to promote family reservation
- Worked hand in hand with police and schools to support adolescents healthy wellbeing
- Collaborate with other public resources to get the best results possible for each family.
- Attend case summary reviews and other official procedures involved in the resolution of each open case file.
- Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
Support Worker
Northwest Disability Services
10.2020 - 03.2022
- Supported clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Analysed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Internship Student
The Salvation Army Auburn
04.2020 - 08.2020
- Assisted with bushfire recovery project: provided financial assistance to
bushfire victims through government grants. - Provided referrals for bushfire victims to other services ie counseling,
accommodation etc - Attended and completed SAMIS training modules to learn the database
programs of the Salvation Army. - Facilitated the underground works with co-workers. A mental health
suicide prevention walk called Together 4 Hope in the Auburn district to
raise awareness about mental health and suicide prevention within the
Auburn metropolis. - Spread mental health awareness through posting articles and helplines
contacts on Together-for-Hope Facebook page - Answered called and responded to emails for the company's general
inquiries.
Store Assistant -Volunteer
Salvos Stores
02.2017 - 08.2017
- Addressed customer issues immediately to guarantee swift resolution.
- Used strong interpersonal communication skills to convey information
to others. - Maintained clean, neat, and operational facilities to serve program
needs. - Coordinated food, clothing, and household items for disadvantaged
individuals and families. - Worked in a team environment to maintain high levels of productivity.
- Maintained excellent customer service and a positive attitude toward
customers and fellow teammates
Education
Bachelor of Social Work - Social Work
Western Sydney University
Sydney, NSW12.2022
Diploma of Community Services - Community Services
TAFE
Bankstown, NSW11.2017
Skills
- First aid certified
- CPR certified
- NDIS worker certified
- Working with children certified
- Service Referrals
- Creative thinking
- Conflict de-escalation
reference
Available upon request
Timeline
Youth Worker
Marist 180
04.2023 - Current
Disability Support Worker
Northcott Disability Services
01.2022 - 01.2024
Internship Student- Case Management
Department Of Communities And Justice
07.2021 - 12.2023
Support Worker
Northwest Disability Services
10.2020 - 03.2022
Internship Student
The Salvation Army Auburn
04.2020 - 08.2020
Store Assistant -Volunteer
Salvos Stores
02.2017 - 08.2017
Bachelor of Social Work - Social Work
Western Sydney University
Diploma of Community Services - Community Services
TAFE
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