Summary
Overview
Work History
Education
Skills
Accomplishments
Language
Timeline
Generic
Rellis  Uiduldam

Rellis Uiduldam

16 Diamond Street, Mount Sheridan ,QLD

Summary

Dedicated and detail-oriented, I excelled at Community Enterprise Agency by enhancing guest satisfaction through exceptional housekeeping and customer service skills. Leveraging expertise in chemical handling and fostering positive guest relations, I significantly contributed to a welcoming and safe environment. My proactive approach and ability to collaborate effectively with team members underscore my commitment to excellence and efficiency in hospitality.

Overview

2
2
years of professional experience

Work History

Housekeeping Room Attendant

Community Enterprise Agency
01.2010 - 03.2012
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Responded to requests from patrons for linens and toiletries.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
  • Fostered positive relations with guests by greeting them warmly and addressing any concerns promptly.
  • Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.

Education

Thursday Island State High School
Thursday Island, QLD
12.2008

St Paul's State School
St Paul's, Moa Island Qld 4875
12.2003

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Mopping floors
  • Waste disposal
  • Chemical handling
  • Sorting and washing laundry
  • Folding clean laundry
  • Vacuuming carpets
  • Window cleaning
  • Laundry expertise
  • Ironing linens
  • Health and safety
  • Ironing clothing
  • Daily room inspections
  • Restocking supplies
  • Housekeeping
  • Time management
  • Multitasking and prioritizing
  • Guest service and support
  • Teamwork and collaboration
  • Team support and collaboration
  • Problem-solving
  • Guest request response
  • Health and safety compliance
  • Organizational skills
  • Multitasking
  • Sweeping and mopping
  • Vacuuming
  • Kitchen cleaning and dishwashing
  • Supply restocking
  • Multitasking Abilities
  • Relationship building

Accomplishments

Driver's License (Open)


Language

Fluent Speaker - Yumplatok (Torres Strait Creole)

Timeline

Housekeeping Room Attendant

Community Enterprise Agency
01.2010 - 03.2012

Thursday Island State High School

St Paul's State School
Rellis Uiduldam