Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rema Hamid

Clayton,VIC

Summary

I am a dynamic and highly motivated professional with 3+ years of experience, known for exemplary customer service and penchant for embracing challenges. A strong work ethic, adaptability, and exceptional interpersonal skills, excelling in diverse environments. Leading with integrity, thriving in fast-paced, ever changing environments. Proficient in handling varied workloads and exceptional multitasking and organizational skills. I excel in de-escalating situations with subtlety, fueled by ambition and a relentless drive to succeed. I eagerly seek opportunities for personal and professional growth. Equally comfortable working independently or as a part of a team, I effectively execute tasks with precision and attentiveness to instruction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Hungry Jack's
06.2021 - Current
  • Greeted customers and handled payments via a POS system.
  • Operated front counter, drive-thru and other stations in the restaurant.
  • Demonstrated strong multitasking abilities, while working well with other team members and managers to ensure smooth operations and a high standard of customer service during high volume rushes.
  • Maintained clean dining areas, restrooms and workstations by routinely sweeping, mopping, and disposing of garbage.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted management in developing marketing strategies to increase sales.

Global Sign Work

Global Sign
01.2022 - 11.2022
  • Worked in admin/as a receptionist.
  • Performed day to day administrative duties such as scheduling calls, receiving equipment, invoicing customers, office cleaning, checking mail, and formatting reports and letters.
  • Handled customer information and professionally addressed any complaints.
  • Organized scheduling times and assisted with courier handling and logistics.

Education

Bachelor of Science - Science

Swinburne University of Technology
Hawthorn, VIC
07-2027

High School Diploma -

Bentleigh Secondary College
Bentleigh East, VIC
12-2023

Certificate III - Allied Health

Holmesglen Institute of TAFE
Moorabbin, VIC
12-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Excellent communication
  • Flexible Schedule
  • Attention to detail
  • Responsible with money handling
  • Fast Learner
  • Positive Attitude

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Certification

  • Provide First Aid
  • CPR Certificate
  • Manual Handling

Timeline

Global Sign Work

Global Sign
01.2022 - 11.2022

Crew Member

Hungry Jack's
06.2021 - Current

Bachelor of Science - Science

Swinburne University of Technology

High School Diploma -

Bentleigh Secondary College

Certificate III - Allied Health

Holmesglen Institute of TAFE

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Rema Hamid