Summary
Work History
Education
Skills
Specialisations
Personal Information
Timeline
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Remaz Ibrahim

Ballajura,WA

Summary

Highly motivated client advisor with extensive customer service & engagement experience. I am a very outgoing professional with a track record of driving engagements & customer retention, improving the customer experience & elevating the company profile.

Work History

Support Worker

United Care
  • Interpreting for clients
  • Having one on one clients meeting to support with hardship
  • Booking Appointments for clients
  • Facilitated weekly group meetings, offered compassion and supported to clients.
  • Worked with leadership, parents, and volunteers to establish clear goals and guidelines for group meetings.
  • Having weekly programs and activities for carers, that attend workshops.
  • Evaluated employee job performance and motivated staff to improve productivity.

Sales Receptionist

Panel And Paint
  • Provided administrative support to sales and service teams in a busy automotive environment.
  • Handled customer inquiries, booked appointments, and maintained vehicle records.
  • Processed invoices, managed data entry, and updated customer databases.
  • Coordinated with suppliers and prepared documentation for vehicle registrations and sales.

Kitchen Hand

Nubia Restaurant
  • Assisted chefs with food preparation and basic cooking tasks.
  • Maintained cleanliness of kitchen equipment, benches, and food storage areas in line with hygiene standards.
  • Washed dishes, disposed of waste, and restocked ingredients as needed.
  • Worked efficiently in a fast-paced environment while following food safety protocols.

Childcare Assistant / Educator

  • Supported early childhood educators in planning and supervising daily activities for children.
  • Maintained a safe, clean, and engaging learning environment.
  • Helped with feeding, and rest routines while monitoring children's health and wellbeing.
  • Built positive relationships with children and parents to support development and learning.

Education

Provide Cardiopulmonary Resuscitation (CPR) -

Webster College

Bachelor Of Business - International Business & Marketing

Open Universities Australia

Diploma of Early Childhood Education & Care -

Open Universities Australia

Skills

  • Presentation
  • Communication
  • Customer service
  • Target achievement
  • Budget management
  • Reliability
  • Self-sufficiency
  • Multilingual
  • Written skills
  • Verbal skills
  • Organisation
  • Time management
  • Issue assessment
  • Problem resolution
  • Adaptability
  • Flexibility
  • Software proficiency
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Adobe Creative Suite

Specialisations

  • Immaculate presentation and exceptional communication skills
  • Extensive customer service skills with a proven ability to achieve targets and budgets
  • Reliable and self-sufficient
  • Multilingual with excellent written and verbal skills
  • Organised with strong time management skills
  • Ability to assess and resolve issues in a fast-paced environment
  • Team-player and can be very adaptable and flexible
  • Proficient skills in software applications including Microsoft Word, Excel, Outlook, PowerPoint and Adobe Creative Suite

Personal Information

Hobbies: Fashion, Reading, Writing, Running, Marketing, Hiking, Travelling, Photography

Timeline

Childcare Assistant / Educator

Kitchen Hand

Nubia Restaurant

Sales Receptionist

Panel And Paint

Support Worker

United Care

Provide Cardiopulmonary Resuscitation (CPR) -

Webster College

Bachelor Of Business - International Business & Marketing

Open Universities Australia

Diploma of Early Childhood Education & Care -

Open Universities Australia

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Remaz Ibrahim