Remedios estepa

Managing Director

Primary Caring Pty Ltd ATF Cumberland Manor Resi Care

Sunshine North , Victoria

02.2010 - 03.2016

Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
Developed action plans to ensure that all organizational objectives are met in a timely manner.
Oversaw day-to-day operations of the company while coordinating with staff members.
Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
Established performance standards and monitored progress towards achieving them.
Provided guidance to team members on project management principles and best practices.
Monitored financial performance of the organization and initiated corrective actions as needed.
Reviewed reports from departments to identify areas of improvement in operational efficiency.
Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
Created strategies for increasing revenue streams by leveraging existing customer relationships.
Coordinated with senior leadership teams to develop long-term growth plans for the organization.
Managed external communications such as press releases, media interviews.
Cultivated strong relationships with customers through periodic meetings and follow-ups.
Analyzed industry trends to identify opportunities for expanding market share.
Organized marketing campaigns to promote new products and services offered by the company.
Identified potential risks associated with operations and developed mitigation strategies.
Implemented process improvements initiatives across various departments within the organization.
Developed budgeting models used in forecasting future revenues and expenditures.
Performed regular reviews of operational processes to reduce costs while maintaining quality standards.
Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
Facilitated meetings between stakeholders to discuss issues and resolve conflicts effectively.
Participated in development activities such as product launches or promotional events.
Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
Performed sales and support activities to meet client needs and maintain service levels.
Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth.
Developed rapport and instilled confidence with clients to develop credibility and earn trust.
Contributed to professional development of client staff through effective training and mentorship.
Evaluated performance management systems and devised improvements to strengthen controls and optimize results.
Contributed to profitability through expense control and pricing practices for products and services.
Broke down strategic problems and analysis to provide insights and recommendations.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Formed and sustained strategic relationships with clients.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Implemented successful business strategies to increase revenue and target new markets.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Created effective business plans to focus strategic decisions on long-term objectives.
Monitored progress by establishing plans, budgets and measuring results.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Mitigated business risks by working closely with staff members and assessing performance.
Implemented campaigns and promotions to help with developing goods and services.
Forecasted customer demand to set prices or credit terms for goods or services.
Directed or coordinated financial or budget activities to fund operations and maximize investments.

Summary

Overview

Work History

Community Health Manager

Managing Director

Education

Associate of Applied Science - Adult Health Nursing

Skills

Affiliations

Accomplishments

Certification

Languages

Sacred Heart Parish

Timeline

Community Health Manager

Managing Director

Associate of Applied Science - Adult Health Nursing

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