Remi McCulloch
Sydney
Summary
Developed extensive customer service and sales skills in fast-paced hospitality & retail environments, seeking to transition into a new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in a new role.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Dotti
02.2024 - Current
- Fast paced environment collaborating with a team of 26
- Exceeds sales targets & expectations
- Regularly responsible for opening and closing of store
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Merchandise displays and restocking
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Established rapport with customers using active listening and interpersonal skills.
- Identified upselling opportunities, contributing to increase in average transaction value.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Assistant
Jay Jays
10.2023 - 01.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Processed exchanges and refunds
- Managed efficient cash register operations.
Waitress
Cobblestone Restaurant
06.2023 - 09.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Sushi Maker & Sales
Sushia
12.2022 - 08.2023
- Managed high-volume orders during peak times, maintaining timely service without compromising quality.
- Maintained a clean and organized workstation, ensuring compliance with food safety standards.
- Mentored junior sushi makers in traditional techniques and presentation skills, fostering team growth and development.
- Ensured proper storage of raw fish and seafood ingredients to maintain optimal freshness and taste.
- Prepared high-quality seafood, rice and ingredients for sushi.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
Bachelor of Law/Arts - Arts majors are English and Global Development
University of New South Wales
01.2028
No Degree - Multiple High Achiever Awards
Denison College, Bathurst High Campus
Bathurst11-2023
Skills
Uses initiative
Honest and hard working
Punctual
Responsible
Awards
High Achievers award, Graduated with High Achievers award for being within the top ten students of the cohort.
Timeline
Sales Assistant
Dotti
02.2024 - Current
Sales Assistant
Jay Jays
10.2023 - 01.2024
Waitress
Cobblestone Restaurant
06.2023 - 09.2023
Sushi Maker & Sales
Sushia
12.2022 - 08.2023
Bachelor of Law/Arts - Arts majors are English and Global Development
University of New South Wales
No Degree - Multiple High Achiever Awards
Denison College, Bathurst High Campus
Similar Profiles
Rayna DeoRayna Deo
Retail Sales Assistant at DottiRetail Sales Assistant at Dotti
Charlize TersCharlize Ters
Sales Associate at DottiSales Associate at Dotti
Jordyn PattersonJordyn Patterson
Store Manager at DottiStore Manager at Dotti