Remi-Lee Posner
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in Project Management. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced administration with over 6 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administration Assistant
Donegans Edmondson Turner
11.2022 - Current
- Executed record filing system to improve document organization and management.
- Creating and sending invoices to facilitate on-time payment.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Use of Xero, blue Xero and ATOmate
- Sending out Superfund's and audits.
- Worked with supervisors and management to maintain status reports and update information for client projects.
Group Fitness Trainer
The Hunt Strength And Conditioning
01.2022 - Current
- Established classes to effectively match skill and learning levels of all participants.
- Managed group fitness classes of up to 10 members.
- Enhanced client experience by maintaining motivational and supportive culture.
- Recruited club members for group classes and challenge groups.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
Receptionist
Victorian Children's Clinic
08.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Running of Genie software.
- Confirmed appointments, communicated with clients and updated client records.
- Responded to inquiries from callers seeking information.
- Accounts and banking management.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered large volume of incoming calls daily to resolve customer issues, schedule appointments and direct calls.
Receptionist
Brighton Wellness Group
05.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Running Cliniko Software.
- Answered central telephone system and directed calls accordingly.
- Accounts and banking management.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing and filing documents.
Receptionist
Back In Motion Hawthorn
11.2020 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Optionally participated in Physiotherapy based personal development sessions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Educator
Lululemon Athletica
03.2018 - 03.2021
- Recruiting, interviewing and training.
- Team leading.
- Community outreach.
- Coordinating and managing community and in-store events.
- Balanced and organized cash register by handling cash and counting change.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Visual merchandising.
Customer Service Administrator
The Global Beauty Group
11.2017 - 05.2019
- Provided customer support on technical and sales related calls.
- Use of Highrise software.
- Assistance and de-escalation of customer complaints.
Education
Bachelors of Exercise And Sport Science -
Deakin University
Melbourne, VIC06.2021
High School Diploma -
Mount Scopus Memorial College
Burwood, VIC11.2016
Skills
- Conflict Management
- Client Relations
- Timely Project Completion
- Clerical Support
- Schedule Coordination
Certification
- Mental Health First Aid - 2022
Placements:
- The Hunt Strength and Conditioning (80 Hours).
- Kieser Malvern (150 hours).
Volunteering:
- Habonim Dror - 2014-2019
- Habonim Dror overseas educational year program - 2018.
- Father Bob's - 2017-Present.
Additional Information
References:
Jonathan Bretherton: Donegans Edmonson Turner
Jonathanb@donegans.com.au
Gina Steinberg: Habonim Dror
ginaas@icloud.com
Timeline
Administration Assistant
Donegans Edmondson Turner
11.2022 - Current
Group Fitness Trainer
The Hunt Strength And Conditioning
01.2022 - Current
Receptionist
Victorian Children's Clinic
08.2021 - 05.2022
Receptionist
Brighton Wellness Group
05.2021 - 08.2021
Receptionist
Back In Motion Hawthorn
11.2020 - 05.2021
Educator
Lululemon Athletica
03.2018 - 03.2021
Customer Service Administrator
The Global Beauty Group
11.2017 - 05.2019
Bachelors of Exercise And Sport Science -
Deakin University
High School Diploma -
Mount Scopus Memorial College
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