Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
8
8
years of professional experience
Work History
Helper
Plancraft
03.2023 - Current
Skilled at working independently and collaboratively in a team environment.
Used nail guns, saws and grinders safely and without incident.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Removed debris and waste from outdoor areas.
Utilized power tools and landscaping machines to maintain outdoor areas.
Followed supervisor instructions to complete tasks on time
Front of House Team Member
Kalavara Indian Cusine
03.2023 - Current
Established welcoming atmosphere by greeting each guest warmly.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Helped guests at tables when in need of assistance.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Calculated billings and hotel charges and provided receipts to customers, delivering proof of transaction.
Cleaned and organized kitchen, dining and service areas.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Maintained floor cleaning and waxing equipment.
Restaurant Branch Manager
Bar-B-Que Inn
11.2021 - 12.2022
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Worked effectively in fast-paced environments.
Allrounder
Thoombil Stores
01.2015 - 02.2023
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Delivered packages to customer doorsteps and business offices.
Handled customer inquiries and suggestions courteously and professionally.
Inspected building for potential safety hazards, reporting identified concerns to supervisor.
Education
Master of Business Management
Central Queensland University
Brisbane, QLD
Bachelor of Arts - English Language And Literature
ST. STEPHEN'S COLLEGE
Uzhavoor
04.2021
Humanities
S H MOUNT HIGHER SECONDARY SCHOOL,
Kottayam
ST.GEORGE'S VHSS
Kaipuzha
03.2015
Skills
Dependable and Responsible
Managing Multiple Tasks
Managing Reservations and Large Parties
Product Recommendations
Problem-Solving Strengths
Recycling Management
Trash Collection and Removal
Languages
Malayalam
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Additional Information
Plancraft
Alex Cheriyan
Owner
+61 430 749 549
alexvc1087@gmail.com
Kalavara Indian Cuisine
MATHEW ANTO
MANAGER
+61 459 293 522
mathewsanto7@gmail.com
Bar-B-Que Inn
SHYAM SOMARAJ
MANAGER & CO-OWNER
+91 9633 666 981
shyamsomaraj@gmail.com
Timeline
Helper
Plancraft
03.2023 - Current
Front of House Team Member
Kalavara Indian Cusine
03.2023 - Current
Restaurant Branch Manager
Bar-B-Que Inn
11.2021 - 12.2022
Allrounder
Thoombil Stores
01.2015 - 02.2023
Master of Business Management
Central Queensland University
Bachelor of Arts - English Language And Literature