Remy Alianza

Currently employed to Culture Kings DC, working as an "Outbound" department team member for over 9 months. Taking on the tasks of picking online orders, packing out customer parcels with care and replenishing stock using tools and trolleys to push around stock.

• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Increased inventory accuracy by conducting regular cycle counts and adjusting stock levels as needed.
• Collaborated with team members to efficiently complete daily replenishment tasks, ensuring optimal product availability.
• Demonstrated adaptability by quickly adjusting to changes in priorities or work assignments while maintaining strong performance levels.

Having worked in the paint department being titled as "Paint Specialist" with over 2 years of experience, excelled knowledge on paint products and have been given the opportunity to perform hands on painting experience/tasks multiple times through the company.

• Brought forth an in-depth understanding of consumer and marketplace dynamics.
• Consistently surpassed sales quotas by implementing effective sales strategies and equipping providers with powerful product knowledge.
• Used safe working practices at all times, and adhered to company guidelines. Utilising safe lifting techniques to avoid injury or damage to items.

Employed at Fitness Cartel Oxley as a "Junior Supplement Specialist" and Administrative Assistant for over 10 months. Delivering excellent customer service through prompt responses to client inquiries, addressing concerns effectively and building strong relationships.

• Provided training to new staff on office software systems, enhancing team productivity and collaboration.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Managed escalated complaints, providing timely resolutions that enhanced customer satisfaction ratings.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Previously worked as a "Retail Sales Assistant" for 9 months, working in a diversely skilled team environment. Understanding customer vision and delivering best customer experience, using their needs and wants making their vision a reality.

• Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
• Identified and maximised sales opportunities, and increased customer retention rates.
• Maintained clean, organised store environment for an inviting shopping experience for customers.