Remy McDougall
Hawthorn,Victoria
Summary
Highly motivated Bachelor of Psychological Science graduate with a strong foundation in psychology and research methods. Proven ability to provide empathetic support, effective communication, and problem-solving skills from experience as volunteer mentor at Big Brothers Big Sisters Australia. Eager to apply skills and knowledge to a challenging Support Worker role, particularly in supporting neurodivergent children's emotional well-being and academic success.
Overview
7
7
years of professional experience
Work History
Retail Manager
Priceline
10.2022 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Extensive knowledge on pharmaceutical products and NDSS program
Assistant Retail Manager
The Bush Chemist Tumut
02.2018 - 12.2022
- Merchandised over-the-counter goods and rotated stock.
- Trained team members in successful strategies to meet operational and sales targets.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated instructions to patients or caregivers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Advising customers on retail products and non-prescription medications
- Requesting extended advice from the Pharmacist when required
Education
Bachelor of Psychological Science - Psychology
La Trobe University
Melbourne, VIC10.2024
Higher School Certificate -
Kildare Catholic College
Wagga Wagga, NSW09.2020
Certificate II - Hospitality
Kildare Catholic College
Wagga Wagga, NSW09.2020
Skills
- Emotional support
- Team leadership
- Empathy and patience
- Active listening
- Adaptability and flexibility
- Conflict resolution
- Critical thinking
- Relationship building
Timeline
Retail Manager
Priceline
10.2022 - Current
Assistant Retail Manager
The Bush Chemist Tumut
02.2018 - 12.2022
Bachelor of Psychological Science - Psychology
La Trobe University
Higher School Certificate -
Kildare Catholic College
Certificate II - Hospitality
Kildare Catholic College
Similar Profiles
Chloe HowellsChloe Howells
Retail Supervisor at PricelineRetail Supervisor at Priceline
Bianca McNeilBianca McNeil
Retail Store Manager at PricelineRetail Store Manager at Priceline
Stephanie TurnbullStephanie Turnbull
Cluster Manager at PricelineCluster Manager at Priceline