Renae Lark
Petrie,Australia
Summary
Highly motivated healthcare professional with ten years of diverse experience in administration, management, and community pharmacy. Proficient in handling administrative duties and working with diverse populations. Seeking a challenging long-term position in a fast-paced environment to apply acquired life skills.
Overview
17
17
years of professional experience
Work History
Dispensary Technician
Direct Chemist Outlet
, QL
01.2024 - Current
- Delivered exceptional customer service consistently.
- Ensured precise drug dispensation.
- Responded to emails and inquiries.
- Received and processed prescriptions.
- Maintained high standards in pharmaceutical packing operations.
- Enhanced financial record-keeping.
- Coordinated front-end inventory replenishment.
- Catalogue preparation
- Developed and managed social media campaigns.
- Processing medicinal cannabis orders.
- Planograms
- Managed inventory levels to ensure optimal stock availability.
- Directed daily operations of staff.
- Facilitated effective communication through phone interactions.
AIN (Dementia Ward)
UPA Rathgar Aged Care Ulmarra
02.2023 - 09.2023
- Delivered compassionate personal care
- Performed detailed sanitization procedures.
- Assisted with administration of medications.
- Coordinated social outings.
- Ensured consistent safety and well-being during night hours.
- Prepared diverse meals to cater to various dietary needs.
- Coordinated tasks efficiently.
Medical Receptionist
Cornerstone Health
North Lakes, QLD
12.2022 - 03.2023
- Provided excellent service to customers.
- Streamlined patient care by prioritizing urgent cases.
- Accurately recorded information in digital systems.
- Handled incoming calls professionally and courteously.
- Coordinated with medical professionals.
- Handled claim processing efficiently.
- Coordinated appointments efficiently.
- Streamlined mail distribution processes.
Business Owner/Support Worker
KIND HEARTED SUPPORT SERVICES
02.2020 - 01.2023
- Provided comprehensive household support.
- Performed data entry accurately.
- Maintained detailed records.
- Streamlined client onboarding processes.
- Coordinated transportation logistics for client appointments.
- Supported grocery procurement.
- Executed meal preparation efficiently.
- Managed staff scheduling.
- Managed payroll processing tasks ensuring timely completion.
- Conducted candidate interviews.
- Oversaw team performance.
- Conducted comprehensive reviews.
- Coordinated with clients and stakeholders.
Practice Manager
The Dentists of Grafton
03.2017 - 12.2019
- Welcomed patients.
- Processed health fund claims efficiently.
- Developed effective payment plans.
- Ensured accurate and current patient billing.
- Handled client queries promptly.
- Enhanced social media presence through targeted advertising.
- Ensured paperwork met accuracy standards.
- Built strong working relationships with team members.
- Managed staffing requirements efficiently.
- Welcomed guests with polished courtesy.
- Ensured timely completion of all required paperwork.
- Proficient with Microsoft Word, Excel, and PowerPoint.
- Managed cash transactions with accuracy and efficiency.
- Handled incoming calls and responded to letters.
- Consistently hit and exceeded key performance indicators.
- Monitored to ensure compliance with infection control standards.
- Handled payment plans professionally.
- Delivered workplace health and safety training.
- Assisted in various dental procedures.
Pharmacy Assistant & Vitamin Consultant
Chemist Warehouse
04.2015 - 12.2016
- Processed prescription accurately.
- Managed cash transactions efficiently.
- Handled various customer service responsibilities.
- Achieved sales targets consistently.
- Supervising vitamin inventory management.
- Performed comprehensive cleaning tasks.
- Enhanced overall workplace safety.
- Conducted individual customer consultations.
- Handled stock merchandising with attention to detail.
- Conducted cash-handling operations.
- Handled medication orders.
- Enhanced product arrangement using strategic planogram layouts.
- Coordinated stock inventory.
Pharmacy Assistant & Vitamins Consultant
Chemist Warehouse
03.2014 - 12.2016
- Weekend Coordination of team members
- General Customer Service Duties
- Managing Vitamins
- Sales duties and cash handling including banking and Eftpos transactions
- General cleaning duties
- Workplace health and safety Knowledge
- Liaising with pharmaceutical representatives
- Catalogue Setup & Merchandising
- Stock Replenishment
- Banking
- Planograms
- Opening & Closing Shop
Pharmacy Assistant & Vitamin Category Manager
Chemmart Pharmacy
02.2011 - 10.2013
- General customer service duties
- Sales duties and cash handling
- General cleaning duties
- Workplace health and safety
- Delivering medications to patients in the community
- Liaising with pharmaceutical representatives
- Catalogue Setup & Merchandising
Pharmacy Assistant
Priceline Pharmacy
10.2007 - 01.2011
- Customer service duties
- Promoting Club Card
- Merchandising store promotions
- Assisting with prescriptions & labelling
- General cleaning duties
- Workplace health and safety
- Cash Handling including EFTPOS
- Banking
- Administration Duties
- Receiving stock and replenishing shelves
- Managing Natural Health department
Education
Certificate III - Community Pharmacy
Healthcare Australia
01.2015
Certificate II - Community Pharmacy
The Pharmacy Guild
01.2009
High School Certificate Year 10 -
Dakabin State High School
Brisbane01.2007
Skills
- Customer Assistance
- Cash Flow Optimization
- Technical Writing
- Understanding of Workplace Safety
- Point Of Sale Management
- Effective Team Contributor
- Budget Management
- Effective Time Management
- Quick Learner
- Proficient in MS Word
- Establishing Connections
- Effective Team Management
- Effective Interpersonal Skills
- Goal-Oriented Mindset
- Quick problem-solving skills
- Communication
- Pharmacy operations
- Typing Skills
- Product Knowledge
- Prescription Verification
- Patient information protection
- Medical marijuana support
- Hygiene standards
- Medication Packaging
- Critical Thinking
- Professionalism
- Multitasking
- Reliability
- Processing payments
- Billing Procedures
References
- Chantal Jeremy, Retail Manager - Chemist Warehouse, 0435 866 247
- Hitoshi Sataka, Dentist/Owner - The Dentists of Grafton, hsataka@gmail.com
Timeline
Dispensary Technician
Direct Chemist Outlet
01.2024 - Current
AIN (Dementia Ward)
UPA Rathgar Aged Care Ulmarra
02.2023 - 09.2023
Medical Receptionist
Cornerstone Health
12.2022 - 03.2023
Business Owner/Support Worker
KIND HEARTED SUPPORT SERVICES
02.2020 - 01.2023
Practice Manager
The Dentists of Grafton
03.2017 - 12.2019
Pharmacy Assistant & Vitamin Consultant
Chemist Warehouse
04.2015 - 12.2016
Pharmacy Assistant & Vitamins Consultant
Chemist Warehouse
03.2014 - 12.2016
Pharmacy Assistant & Vitamin Category Manager
Chemmart Pharmacy
02.2011 - 10.2013
Pharmacy Assistant
Priceline Pharmacy
10.2007 - 01.2011
Certificate III - Community Pharmacy
Healthcare Australia
Certificate II - Community Pharmacy
The Pharmacy Guild
High School Certificate Year 10 -
Dakabin State High School
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