Renae Mckellar
Narromine,NSW
Summary
Dynamic professional with a proven track record at Wilba Empowerment, adept in diversity awareness and multitasking. Spearheaded a volunteer program, enhancing community empowerment, and excelled in creating positive customer experiences at Winds of Change. Known for exceptional teamwork, collaboration, and communication skills, consistently achieving high customer satisfaction and fostering intercultural respect at Sandlewood.
Overview
12
12
years of professional experience
Work History
Transport Nsw Wilba Empowerment
Wilba Empowerment
04.2023 - 09.2023
- Established a volunteer program to harness the power of community members in supporting empowerment efforts.
Cafe
Winds of Change
01.2012 - 12.2014
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cultural Heritage
Sandlewood
07.2011 - 07.2011
- Served as a liaison between different cultural groups, fostering mutual respect and understanding among community members.
- Conducted assessments of clients'' intercultural competencies through interviews and surveys.
Skills
- Assertiveness
- Diversity awareness
- Motivation Techniques
- Teamwork and Collaboration
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Team Collaboration
- Decision-Making
- Team building
- Self Motivation
- Goal Setting
Timeline
Transport Nsw Wilba Empowerment
Wilba Empowerment
04.2023 - 09.2023
Cafe
Winds of Change
01.2012 - 12.2014
Cultural Heritage
Sandlewood
07.2011 - 07.2011
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