Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Renae Niha

Renae Niha

Logan Reserve,QLD

Summary

Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior Support Worker

Mercy Community - Disability Services
03.2022 - Current
  • Providing personalized care and support tailored to individual needs.
  • Managed medication administration processes for multiple clients, adhering strictly to established protocols for accuracy and safety purposes.
  • Maintained strict confidentiality regarding client information, adhering to all relevant privacy laws and organizational guidelines.
  • Provided essential daily living assistance to clients, enabling them to live independently.
  • Assisted clients in achieving personal goals, fostering their growth and development.
  • Coordinated continual activities, enriching the lives of participants through social engagement opportunities.
  • Played a key role in the development and implementation of protocols to improve service quality to each participant.
  • Engaged participants in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Completed necessary reports and documentation on time and to specifications.
  • Assisted clients in achieving personal goals, fostering their growth and development through targeted support interventions.
  • Actively participated in team evaluations of participant progress towards meeting NDIS goals.
  • Efficiently managed time-sensitive tasks such as appointment scheduling and transportation arrangements for participant.
  • Supported behaviour management techniques to address challenging behaviours while maintaining a positive therapeutic environment for all participants.
  • Maintained clean personal areas and prepared healthy meals to support participant nutritional needs.
  • Coordinated and supported participants to events and activities, medical appointments, and shopping trips.

Team Leader - High Duties

Mercy Community - Disability Services
12.2022 - 01.2023
  • Support and coordinate rosters to ensure sufficient coverage is maintained and managed.
  • Worked within a team to identify areas of improvement and devised solution.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed resolution among team members, fostering a positive and collaborative work environment.
  • Held weekly team meetings to inform team members on updates.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
  • Reviewed, implemented and updated records, individual support plans, management plans, incident reports.

Support Worker

Mercy Community - Disability Services
07.2021 - 03.2022
  • Assisted participants with daily living needs to maintain self-esteem and general wellness.
  • Helped participants manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for participants by providing personalized support and assistance with daily living activities.
  • Transported participants to appointments, community participation, entertainment events according to each participants goals.
  • Kept participants engaged in social networks and communities for personal health and growth.
  • Safeguarded participants well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of participant progress, interventions, and outcomes to ensure continuity of care
  • Promoted independence among participant through skill-building exercises and goal-setting initiatives.
  • Documented participant progress and activities in accordance with the goals and aspirations of each individual.

Primary Healthcare Consultant

Clifford Hallam Healthcare
05.2016 - 12.2020
  • Developed and maintained electronic record management systems to analyze and process data.
  • Implemented robust inventory management software to enhance visibility, control, and data accuracy in real-time.
  • Collaborated with cross-functional teams to improve overall supply chain efficiency and reduce lead times.
  • Improved order fulfillment rates by closely monitoring stock levels and proactively addressing potential shortages or surpluses.
  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.

Pacific and Maori Community Officer

Te Wananga O Aotearoa
01.2000 - 11.2008
  • Facilitate holistic world view of education in Aotearoa New Zealand
  • Embed mātauranga Māori within primary education
  • Facilitate quality learning-centred teaching that respects the mana and diverse cultural backgrounds of adult learners.
  • Implement strategies, including technology-enhanced teaching and learning to adult learners.
  • Embed literacy and numeracy skills appropriate to the demands of the programme and needs of the learners
  • Enhance learning through the application of a range of assessment, feedback, and moderation practices
  • Evaluate own professional practice and develop and implement plans to improve it
  • exploring the depth of your topic through indigenous inquiry and research
  • Enhance indigenous philosophical frameworks


Education

Bachelor Indigenous Studies Education (under Grad) - Education

Te Wananga O Aotearoa
15 Canning Cres, Mangere Auckland New Zeala
01.2000

Skills

  • Team Culture Enthusiast
  • Creative Thinker
  • Self Reflector
  • Solution Orientated
  • Team Collaborator

Accomplishments

    2022 Mercy A Day in the life Interview

    2023 Mercy Award Winner

    2023 Mercy Moment Award Nominee

    2023 Mercy Getting Better Nominee

    2023 Deadly Achievement Nominee

    2024 Mercy Plus Employee article

Certification

Certificate in Tertiary Teaching
Certificate in Facilitation
Certificate in Basic Life Support
Certificate in Aboriginal Cultural Practice
Aboriginal and Torres Strait Island Infant safe sleeping
Indigenous Healthly Lifestyle - General Population
Indigenous Healthy lifestyle - Maternity and Child Health

Timeline

Team Leader - High Duties

Mercy Community - Disability Services
12.2022 - 01.2023

Senior Support Worker

Mercy Community - Disability Services
03.2022 - Current

Support Worker

Mercy Community - Disability Services
07.2021 - 03.2022

Primary Healthcare Consultant

Clifford Hallam Healthcare
05.2016 - 12.2020

Pacific and Maori Community Officer

Te Wananga O Aotearoa
01.2000 - 11.2008

Bachelor Indigenous Studies Education (under Grad) - Education

Te Wananga O Aotearoa

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Renae Niha