Renae Nong
Clarkson,Australia
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Speech Pathology Student Volunteer
Aphasia WA
02.2025 - Current
- Supported aphasia group sessions and community advocacy initiatives, promoting communication access and awareness.
- Assisted in developing bi-monthly newsletters and coordinating social events with individuals with aphasia to enhance community engagement.
- Provided counseling services to families regarding communication disorders.
EnhanCeR Research Project Therapy Volunteer
Sir Charles Gairdner Osborne Park Hospital
02.2025 - Current
- Engage in a research-driven initiative to enhance communication opportunities and support for patients with aphasia post-stroke.
- Complete hospital orientation and specialist training in aphasia-friendly communication to facilitate meaningful patient interactions.
- Provide regular communication support through one-on-one conversations with inpatients, fostering engagement and social connection.
Speech Pathology Intern
Joondalup Hospital Community Clinical School
02.2025 - Current
- Participated in interdisciplinary meetings to discuss client progress towards goals.
- Engage in clinical documentation, goal-setting, and professional development through supervised learning and patient interactions.
- Observe and participate in therapy sessions, including evidence-based approaches such as LSVT and SPEAK OUT! for voice treatment.
Clinical Assistant
Ping Ming Health
06.2018 - Current
- Demonstrated exceptional communication skills when interacting with patients, families and healthcare team members.
- Maintained patient confidentiality while handling all medical records and documents; organized, filed and retrieved clinical data with accuracy.
- Focused on maintaining a clean environment by sterilizing equipment after each use.
Volunteer
Food Bank WA
01.2023 - 12.2024
- Assisted participants with disabilities and their carers, providing essential support and facilitating communication in the disability sector.
- Managed food distribution and ensured nutritional needs were met in a safe and respectful manner.
Internship Student
Poseidon Primary School LDC
07.2023 - 12.2023
- Performed standardized tests including the CELF-5 and SPAT-R phonological awareness assessment.
- Worked both independently and within a team environment with focus and high attention to detail.
- Assessing children with Developmental Language Disorder (DLD).
- Employed critical thinking skills when analyzing complex problems or issues.
Internship Student
Royal Perth Hospital, Fremantle Hospital, Clarkson Child Developmental Center
02.2022 - 06.2022
- Supported speech pathologists in various therapeutic activities, ensuring high-quality care and adherence to treatment plans.
- Communicated with others, demonstrating strong verbal and written communication skills.
Manager
Ping Ming Health
01.2019 - 01.2020
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Education
Bachelor of Speech Pathology -
Edith Cowan University
12.2026
Bachelor of Science (B.S.) - Human Biology, Biomedical
Edith Cowan University
12.2012
Skills
- Effective communication
- Relationship building
- Documentation
- Time Management
- Multitasking
- Patient Assessment
- Therapeutic Techniques
- Problem-Solving
- Empathy and Patience
- Teamwork and collaboration
- Active listening
- Attention to detail
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
Patient care coordination
Document filing
Patient scheduling
Supply restocking
Certification
- CPR and First Aid Certification
- Mental Health First Aid Certificate
- WA Health Criminal Record Clearance
- Key Word Sign Australian Certificate of Completion
- Full COVID-19 Vaccination
- Infection Control Training
- Working with Children Check (WWCC)
- National Criminal Check
- Certificate of Hand Hygiene
- Respirator Fit Test
- Full Immunized History
LANGUAGES
Cantonese - Native
English - Fluent
Mandarin - Native
Timeline
Speech Pathology Student Volunteer
Aphasia WA
02.2025 - Current
EnhanCeR Research Project Therapy Volunteer
Sir Charles Gairdner Osborne Park Hospital
02.2025 - Current
Speech Pathology Intern
Joondalup Hospital Community Clinical School
02.2025 - Current
Internship Student
Poseidon Primary School LDC
07.2023 - 12.2023
Volunteer
Food Bank WA
01.2023 - 12.2024
Internship Student
Royal Perth Hospital, Fremantle Hospital, Clarkson Child Developmental Center
02.2022 - 06.2022
Manager
Ping Ming Health
01.2019 - 01.2020
Clinical Assistant
Ping Ming Health
06.2018 - Current
Bachelor of Science (B.S.) - Human Biology, Biomedical
Edith Cowan University
Bachelor of Speech Pathology -
Edith Cowan University
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