Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Attributes
Hobbies and Interests
Timeline
Generic

RENAE TAYLOR

Meadow Springs ,WA

Summary

Dedicated and compassionate professional with over 15 years of experience across diverse fields including customer service, management, aged care, and disability support. Known for exceptional organizational skills, a proactive approach to problem-solving, and a proven ability to manage multiple responsibilities in high-pressure environments. Highly skilled in client coordination, team leadership, and staff scheduling, with a strong commitment to delivering high-quality care and service. A confident communicator who builds rapport easily and maintains strong relationships with clients, colleagues, and stakeholders. Experienced in event management, small business operations, and volunteer leadership roles, demonstrating adaptability, creativity, and a strong work ethic. Seeking an opportunity to leverage my extensive experience and passion for helping others in a dynamic and supportive organization.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Disability Support Worker - CASUAL

NDP
09.2024 - Current
  • Drove clients safely to social activities and appointments.
  • Kept accurate records for client files and handled related paperwork.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.

Support Worker, Staff Scheduler, and Client Coordinator

Nurse Assist 24/7
01.2021 - 09.2024
  • Provide high-level care and support to clients with various needs from babies to aged clients.
  • Manage scheduling for 115 staff members and a client base of 35, ensuring 24/7 coverage
  • Coordinate appointments, oversee staff assignments, and handle after-hours on-call duties
  • Reduced scheduling conflicts by 30% through the implementation of new rostering strategies

President, Parents and Citizens Association

Baldivis Primary School
01.2016 - 01.2023
  • Led the association in achieving financial goals and fostering community engagement
  • Organized and managed large events, including the Baldivis Massive Auction and the Annual Baldivis Country Fair
  • Developed strong leadership and communication skills through supervising volunteers and coordinating with vendors and businesses
  • Increased event attendance and community participation by 20% through effective marketing and outreach strategies

Payroll Assistant and Checkout Operator

Woolworths Forrestfield
01.2005 - 12.2012
  • Managed payroll data entry, banking, and supervised staff in the office environment
  • Provided exceptional customer service as a checkout operator and office assistant
  • Streamlined payroll processes, reducing errors by 15%

Care Worker

Southern Cross Care
01.2012 - 10.2012
  • Provided compassionate care to high-need dementia patients
  • Gained valuable experience and skills in aged care through hands-on training
  • Developed tailored care plans to meet the unique needs of each client

Cashier, Kitchenhand, and Assistant Manager

Chicken Treat
01.1991 - 01.2005
  • Progressed from cashier and kitchenhand roles to Assistant Manager
  • Managed catering events at Subiaco Oval and performed a wide range of duties including customer service, food preparation, staff supervision, and inventory management
  • Improved team efficiency by implementing new training protocols

Education

Cannington Senior High School -

Cannington Senior High School
01.1994

Skills

  • Scheduling software
  • Client management databases
  • Microsoft Office Suite
  • Word
  • Excel
  • PowerPoint
  • Payroll systems
  • Data entry

Certification

  • Certificate III in Individual Support (Aging)
  • Senior First Aid Certification
  • Driver's License
  • Fully insured and reliable car

Accomplishments

  • Successfully coordinated and managed over 50 events with positive feedback from attendees.
  • Developed and implemented a volunteer management system that increased community engagement by 20%.

Attributes

  • Honest, reliable, and trustworthy
  • Empathetic and patient with a strong commitment to client care
  • Highly adaptable and resilient in challenging situations
  • Strong work ethic with a proactive approach to problem-solving
  • Culturally sensitive and able to work effectively in diverse environments
  • Excellent team player with the ability to work independently
  • Organized, detail-oriented, and capable of managing multiple priorities
  • Positive attitude and ability to learn from mistakes

Hobbies and Interests

  • Gardening and outdoor activities
  • Cooking and exploring new recipes
  • Sewing
  • Community volunteering and involvement

Timeline

Disability Support Worker - CASUAL

NDP
09.2024 - Current

Support Worker, Staff Scheduler, and Client Coordinator

Nurse Assist 24/7
01.2021 - 09.2024

President, Parents and Citizens Association

Baldivis Primary School
01.2016 - 01.2023

Care Worker

Southern Cross Care
01.2012 - 10.2012

Payroll Assistant and Checkout Operator

Woolworths Forrestfield
01.2005 - 12.2012

Cashier, Kitchenhand, and Assistant Manager

Chicken Treat
01.1991 - 01.2005

Cannington Senior High School -

Cannington Senior High School
  • Certificate III in Individual Support (Aging)
  • Senior First Aid Certification
  • Driver's License
  • Fully insured and reliable car
RENAE TAYLOR