Summary
Overview
Work History
Timeline
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Renai Ettridge

Kiama,Australia

Summary

Proven business leader with extensive experience in business operations, marketing, and promotions. Skilled in developing and implementing strategic initiatives, managing teams, and delivering exceptional results. A strong background in contract management, financial planning, and customer-focused services, complemented by a history of successful project management and promotions. Passionate about fostering innovation and building lasting business relationships.

Overview

25
25
years of professional experience

Work History

Accommodation Manager

Swell Kiama
12.2015 - Current

Built and set up property including all social media platforms, online travel agents and booking sites.

Managed property operations, ensuring high guest satisfaction and efficient turnover processes.

• Maintained excellent reviews and high occupancy through strategic marketing and customer focus.

Brand Manager

Barons Brewing
01.2023 - 12.2024

Directed the rebranding of a craft beer range, modernizing its appeal and market positioning.

• Managed contract brewing agreements, sourcing the best facilities and ensuring quality production.

• Coordinated all aspects of business operations, aligning with the company’s strategic objectives.

General Manager

Nova Kiama
11.2018 - 05.2023

Directed all aspects of business operations, including staffing, logistics, and financial performance.

• Created and executed all promotional campaigns, delivering increased bookings and strengthened brand visibility.

• Developed and maintained a yearly promotional schedule, ensuring consistent engagement and measurable results.

• Managed contract negotiations, including contractors, vendors, and suppliers, ensuring optimal outcomes for the business.

• Designed and monitored budgets, delivering accurate reporting and actionable financial analysis.

• Successfully coordinated multiple projects and events, meeting strict deadlines and achieving key outcomes.

• Built strong partnerships with local businesses and community stakeholders to drive growth.

Admin Client Relations

One Fitness
05.2018 - 12.2020

Handled administrative operations, including client bookings, scheduling, and customer service.

• Fostered strong client relationships by delivering personalized and responsive communication.

Covid cleaning, opening and setting up gym for the day

Senior Beauty Therapist

Owner Operator Independent
12.1999 - 12.2015

Founded and operated a successful beauty salon, overseeing all aspects of the business.

• Designed and implemented a comprehensive annual promotions schedule, increasing client retention and revenue.

• Managed budget preparation, monitoring, and financial reporting to ensure profitability.

• Supervised and trained staff to deliver exceptional customer experiences, maintaining a high standard of service.

• Sold the business in 2015 and transitioned operations to a home studio until 2023.

Timeline

Brand Manager

Barons Brewing
01.2023 - 12.2024

General Manager

Nova Kiama
11.2018 - 05.2023

Admin Client Relations

One Fitness
05.2018 - 12.2020

Accommodation Manager

Swell Kiama
12.2015 - Current

Senior Beauty Therapist

Owner Operator Independent
12.1999 - 12.2015
Renai Ettridge