Proven business leader with extensive experience in business operations, marketing, and promotions. Skilled in developing and implementing strategic initiatives, managing teams, and delivering exceptional results. A strong background in contract management, financial planning, and customer-focused services, complemented by a history of successful project management and promotions. Passionate about fostering innovation and building lasting business relationships.
Built and set up property including all social media platforms, online travel agents and booking sites.
Managed property operations, ensuring high guest satisfaction and efficient turnover processes.
• Maintained excellent reviews and high occupancy through strategic marketing and customer focus.
Directed the rebranding of a craft beer range, modernizing its appeal and market positioning.
• Managed contract brewing agreements, sourcing the best facilities and ensuring quality production.
• Coordinated all aspects of business operations, aligning with the company’s strategic objectives.
Directed all aspects of business operations, including staffing, logistics, and financial performance.
• Created and executed all promotional campaigns, delivering increased bookings and strengthened brand visibility.
• Developed and maintained a yearly promotional schedule, ensuring consistent engagement and measurable results.
• Managed contract negotiations, including contractors, vendors, and suppliers, ensuring optimal outcomes for the business.
• Designed and monitored budgets, delivering accurate reporting and actionable financial analysis.
• Successfully coordinated multiple projects and events, meeting strict deadlines and achieving key outcomes.
• Built strong partnerships with local businesses and community stakeholders to drive growth.
Handled administrative operations, including client bookings, scheduling, and customer service.
• Fostered strong client relationships by delivering personalized and responsive communication.
Covid cleaning, opening and setting up gym for the day
Founded and operated a successful beauty salon, overseeing all aspects of the business.
• Designed and implemented a comprehensive annual promotions schedule, increasing client retention and revenue.
• Managed budget preparation, monitoring, and financial reporting to ensure profitability.
• Supervised and trained staff to deliver exceptional customer experiences, maintaining a high standard of service.
• Sold the business in 2015 and transitioned operations to a home studio until 2023.