Renalyn Ayong

• Provided high-quality personal care to residents, assisting with daily activities such as hygiene, mobility, and meals.

• Developed and managed staff rosters, ensuring adequate shift coverage and efficient scheduling.

• Acted as the primary contact for staff regarding sick leave, shift swaps, and availability issues, ensuring smooth operation of the team.

• Stepped in to cover shifts personally when short-staffed, ensuring uninterrupted care and support for residents.

• Coordinated with staffing agencies to arrange temporary cover when needed, maintaining consistent care standards.

• Managed inventory and orders for essential supplies, including PPE such as masks and hand sanitizers.

• Liaised between frontline staff and management, effectively communicating staff concerns and resolving issues promptly.

• Reviewed and verified timesheets for payroll accuracy, collaborating with the aged care manager to ensure compliance with staffing requirements.

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.