Renata Dawkins
Bongaree,Australia
Summary
Resourceful residential worker/case manager/support worker, possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Great ability to work as a team player as well as independently. Commended and recognized for meticulous file management abilities.
Overview
19
19
years of professional experience
Work History
Disability Support Worker
HIRE UP disability platform
02.2024 - Current
- Provide assistance in daily living activities by dressing, grooming, bathing, and toileting patients
- Drive clients safely to social activities and appointments
- Develop strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding
- Support clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying
- Enhance quality of life for clients with physical and/or intellectual disabilities through compassionate care and assistance
- Maintained safety with tidy, clean, and hazard-free home environments
Housekeeping
SANDSTONE POINT HOLIDAY RESORT
Sandstone Point, Australia
03.2023 - 08.2024
- Enhanced guests satisfaction by implementing efficient housekeeping processes and maintaining high cleanliness standards
- Coordinated with housekeeping staff to ensure timely room preparation for arriving guests
- Enforced housekeeping standards to comply with cleaning regulations
Residential Support Worker
Nulsen
Cannington, Australia
05.2012 - 10.2015
- Monitored client medications and adherence to individual treatment plans
- Supervised 5 residents within facility and community outings
- Provided counselling and crisis intervention services
- Helped build important life skills
- Working 24hour roster
Trainer for People with Disabilities
Northside Enterprise, Inc.
Brookvale, Australia
10.2009 - 05.2012
- Learned new skills and apply them to daily tasks, improving efficiency and productivity
- Encourage PWD to be as independent as possible
- Case management
- Training PWD in their new workplaces
Waitress
Wildfire Restaurant
Circular Quay, Australia
04.2006 - 09.2009
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Greeted new customers, discussed specials and took orders
- Displayed enthusiasm and promoted excellent service to customers
Barista/Bar Tender
Spotless
International airport Sydney, Australia
01.2007 - 01.2008
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
- Serving alcoholic beverages
- Simple food preparation
Education
CERTIFICATE IV IN DISABILITY -
Central – Institute of technology
Perth, WA07.2014
DIPLOMA IN COMMUNITY SERVICES WORK -
Northern Beaches colleges of TAFE
Sydney, NSW11.2010
DIPLOMA OF BUSINESS MARKETING -
Aspect college
Sydney, NSW09.2007
Skills
- Personal care
- Medication monitoring
- Crisis intervention
- Case management
- Interpersonal communication
- Daily living support
- Life skills development
- Employment training
- Client advocacy
- Safety compliance
- Household management
- Behavioral assessment
- Conflict resolution
- Life skills training
- Problem-solving
- Flexible schedule
Additional Information
First Aid + CPR, Working with children card – Blue Card, NDIS Working Screening, National Police Check, Drivers Licence, Mealtime management, Manual handling, PEG feeding
Timeline
Disability Support Worker
HIRE UP disability platform
02.2024 - Current
Housekeeping
SANDSTONE POINT HOLIDAY RESORT
03.2023 - 08.2024
Residential Support Worker
Nulsen
05.2012 - 10.2015
Trainer for People with Disabilities
Northside Enterprise, Inc.
10.2009 - 05.2012
Barista/Bar Tender
Spotless
01.2007 - 01.2008
Waitress
Wildfire Restaurant
04.2006 - 09.2009
CERTIFICATE IV IN DISABILITY -
Central – Institute of technology
DIPLOMA IN COMMUNITY SERVICES WORK -
Northern Beaches colleges of TAFE
DIPLOMA OF BUSINESS MARKETING -
Aspect college
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