Summary
Overview
Work History
Education
Skills
Timeline
Generic
RENATA GUELLI

RENATA GUELLI

Wolli Creek,NSW

Summary

Friendly Sales Assistant specializes in retail apparel sales and Marketing. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.

Overview

11
11
years of professional experience

Work History

Marketing assistant

Tovani Benzaquen Ingredients
01.2013 - 01.2014
  • Promote the enterprise using direct marketing and email marketing
  • Attending a trade show booth to promote new branded products and make new companies interested in and buy our ingredients so that they can produce new products(Business to Business)
  • Production of banners and advertisements of the company, organization of the website and help to schedule the meetings.

Sales assistant

Idventure- Tourism agency
10.2016 - 06.2017
  • Promote the store using dialogue with the target audience Help the target audience to choose the best tourism route
  • Responsibilities: responding to the customer inquiries and requests, arranging store displays of dressing store windows and feature merchandise
  • Giving response to phone calls regarding to store and products.

RGIS, Stocktake
03.2017 - 03.2018
  • Count the products with a scanner.

Host, Bar Tender and Wait Staff

Merivale
06.2018 - 09.2023
  • F&B, staff
  • Receiving the guests, take care about jackets and bags of the guests, taking orders, serving food and drinks, cleaning up tables, sell drinks and food, open and pour bottles of wine/sparkling, re-stock food and drinks, cleaning the kitchen.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Cultivated warm relationships with regular customers.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Host

ICC International Convention Center F&B
06.2018 - 07.2019
  • Staff
  • Receiving the guests, take care about jackets and bags of the guests, taking orders, serving food and drinks, cleaning up tables, sell drinks and food, open and pour bottles of wine/sparkling, re-stock food and drinks, cleaning the kitchen.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.

Sales assistant

TKmaxx store
08.2019 - 06.2020
  • Serving customers, Dealing with customer queries and complaints, Handling payments, Displaying products, Helping with special promotions, Ordering stock, Overseeing deliveries
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed efficient cash register operations.

Sales Assistant and Visual Merchandising

MaxMara Fashion Group
01.2023 - 10.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Diploma of Leadership and Management -

Greenwich Management College

Bachelor of Arts - Marketing and Merchandising

Presbyterian Mackenzie University
12.2015

No Degree - Fashion Design

Anhembi Morumbi University
6 Months
06.2010

Skills

  • Superior Organizational Skills
  • Creative Solutions
  • Online Systems
  • Customer Seating
  • Hospitality and Accommodation
  • Product Merchandising
  • Sales Expertise
  • Returns and Refunds
  • Social Media Platforms

Timeline

Sales Assistant and Visual Merchandising

MaxMara Fashion Group
01.2023 - 10.2023

Sales assistant

TKmaxx store
08.2019 - 06.2020

Host, Bar Tender and Wait Staff

Merivale
06.2018 - 09.2023

Host

ICC International Convention Center F&B
06.2018 - 07.2019

RGIS, Stocktake
03.2017 - 03.2018

Sales assistant

Idventure- Tourism agency
10.2016 - 06.2017

Marketing assistant

Tovani Benzaquen Ingredients
01.2013 - 01.2014

Diploma of Leadership and Management -

Greenwich Management College

Bachelor of Arts - Marketing and Merchandising

Presbyterian Mackenzie University

No Degree - Fashion Design

Anhembi Morumbi University

Similar Profiles

CREATE PROFILE
RENATA GUELLI