Renata Kochhann

In my position as an Administrative and Marketing Coordinator for Events and Logistics at MindChamps Australia, I actively contribute to the planning and execution of educational events/ workshops and Marketing Operations Assistance, my duties involve but are not limited to Event Planning and Coordination, managing a range of events, focusing on scheduling, venue selection, and sourcing catering options, as well as managing vendor relationships to establish connections and develop captivating experiences.

Monitor and track budgets, process invoices, and guarantee a financial accuracy for all events. Act as a link between internal teams, vendors, and clients to encourage clear communication and build strong relationships. Coordinate all logistics behind events, including transportation, accommodation and equipment setup, to guarantee seamless operations and attendee satisfaction. Oversee guest lists, registrations, mail merges, and communications to ensure a positive experience for all participants.

Seek feedback, create reports to analyse events outcomes to then offer perspectives for upcoming planning and to preserve records of effective vendors and suppliers.

As Administrative and Marketing Support I track and provide updates on email, create content for social media, assist with marketing ideas, mailing lists, mail drop box for new centres launches, interact with clients, franchise buyers through email, phone and in-person meetings to build relationships, gather feedback, and address inquiries. Supporting inventory assessment for merchandise stock, submitting orders, generating sales reports, Provide complete administrative support, including document preparation, organization, and filing. Organize schedules, arrange logistics, handle multiple staff calendars, manage domestic and global attendees/staff accommodation and transport. Share and apply office polices, supervise daily operations, maintain record and assure compliance with established protocols.

As the Digital Content Creator for a bustling Pasticceria, I was responsible for managing day-to-day operations and run social media platforms.

On the social media aspect, I took charge of developing Instagram presence by creating engaging content, scheduling posts, and responding to messages and inquiries across online channels.

As a general manager, some of my duties were coordinating staff rosters, provide training for new team member and ensure smooth opening and closing routines. Guide customers in planning food logistics for events such as weddings, workshops, corporate functions and more. Work together with customers to select the most suitable choices for the occasion, including ideal cake varieties, necessary quantities, delivery schedules, food display setups.

In my role at Canvas Home Interiors, I assisted in the planning and execution of interior design project for both residential and commercial spaces. My routine responsibilities included exploring current design trends to stay updated guaranteeing our projects embodied original contemporary and creative concepts.

I ensured to deliver outstanding customer service from the initial stages through the entire process, beginning with a deep understanding of the spaces we were there to design. By connecting with clients, I gathered insights into their personalities, tastes, preferences and requirements to then customize our project appropriately.

I arranged furniture portfolios, fabric samples, decor items, art wall designs, making sure all materials were easily and accessible for presentation with the styling team, working together to achieve and deliver exceptional project results.

Some of my daily duties were also managing inventory, design store displays and provide exceptional service to customers in-store.

With almost two years of experience in a large administrative centre, I developed strong customer service skills and built positive relationships with our guests. During this time, I understood the importance of adhering and following procedures, responding promptly and efficiently. I performed a teamwork focused setting, consistently working to create a welcoming, friendly and relaxed atmosphere.

Being part of a small team emphasized the importance of reliability, dependability, time management and solid work ethic.

My position also included performing data analysis to increase efficiency and assisting with marketing strategies and resources handled multiple clerical and admin tasks, including contributing to the development of social media campaigns.

In addition, some of my responsibilities were also addressing emails, organizing interviews, planning meetings, managing administrative requirements and assisting with paperwork.