Renato (Ron) Suttorini

• Negotiated contracts with vendors who provided services or products necessary for organizational operations.
• Assessed potential risks associated with new business initiatives, and advised on appropriate strategies for mitigating them.
• Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
• Led discussions regarding proposals put forward by executive teams addressing strategies, risk management and financial reporting.
• Directed regular monthly business meetings of Board of Directors for decision-making on budget expenditures, strategic planning and personnel issues.
• Developed long-range plans for business growth, resulting in increase in annual sales.
• Reviewed annual performance reviews of key executives in order to evaluate their effectiveness in leading the organization.
• Created policies that established corporate governance standards for the organization.
• Signed and approved budgets for new funding and program initiatives.
• Hired, trained, and mentored staff members to maximize productivity.
• Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
• Maintained relationships with government officials who had influence over legislative actions affecting the company's interests.
• .Sccession planning to ensure continuity in leadership roles within the organization.
• Thoughtfully contributed to committee plans and strategic decision making.
• Reviewed and approved major contracts and agreements, safeguarding the organization's interests.
• Cultivated favorable stakeholder relationships for strategic progress and mutually beneficial business agreements.
• Implemented strategic offerings to enhance company's suite of products and services.
• Oversaw corporate social responsibility and sustainability efforts, aligning with ethical and societal expectations.
• Led strategic planning and execution to enhance profitability and company growth.
• Approved or rejected major investments or acquisitions proposed by executive management.
• Chaired committees on special topics, driving focus on critical issues and strategic opportunities.
• Promoted ethical practices within the organization by establishing clear guidelines for employee conduct.
• Developed and implemented a board-level strategy to ensure the organization's long-term success.

Drove revenue by cultivating successful client relations.

• Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
• Monitored financial performance, approving budgets and financial plans to ensure fiscal responsibility.
• Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
• Analyzed industry trends to identify opportunities for growth and expansion.
• Optimized supply chain to reduce materials costs and improve distribution.
• Directed the formulation of corporate policies and procedures to enhance operational efficiency.
• Directed crisis management and risk mitigation strategies to protect the organization's reputation and assets.
• Ensured compliance with applicable laws and regulations at both the federal and state levels.
• Initiated and led high-level negotiations, securing favorable outcomes for the organization.
• Led weekly committee meetings to create and discuss facility events to recognize associates for various achievements.
• Promoted highest standards of corporate governance and created effective communication between board members.
• Oversaw strategic planning and direction of the organization, ensuring alignment with mission and vision.
• Created program to promote new managers from within, leading to cohesive leadership structure.
• Executed on-time, under-budget project management to adhere to project road map.
• Prepared monthly financial statements and annual reports by conducting detailed analysis of receipts, disbursements, losses, claims and statistics.
• Oversaw corrective action plans to remedy structural, organizational and departmental issues.
• Recognized by management for providing exceptional customer service.
• Completed day-to-day duties accurately and efficiently.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Identified needs of customers promptly and efficiently.
• Utilized various software and tools to streamline processes and optimize performance.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Achieved cost-savings by developing functional solutions to problems.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Engaged in public relations activities such as speaking engagements or media interviews to promote brand awareness.

• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Tracked monthly sales to generate reports for business development planning.
• Developed service and sales strategies to improve retention and revenue.
• Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Developed marketing strategies designed to increase brand awareness within target markets.
• Supervised employees through planning, assignments, and direction.
• Prepared staff work schedules and assigned team members to specific duties.
• Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
• Assisted in the recruitment process by interviewing potential candidates for open positions.
• Performed routine audits of internal controls in order to maintain accuracy of financial records.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Ensured compliance with local health department regulations regarding food safety standards.
• Conducted regular meetings with senior management team to review progress against established objectives.
• Mitigated business risks by working closely with staff members and assessing performance.
• Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
• Guided management and supervisory staff to promote smooth operations.
• Designed sales and service strategies to improve revenue and retention.
• Administered employee discipline through verbal and written warnings.
• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
• Delegated work to staff, setting priorities and goals.
• Conducted market research to identify trends, opportunities, and threats in the industry.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Implemented successful business strategies to increase revenue and target new markets.
• Created schedules and monitored payroll to remain within budget.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.
• Enhanced operational performance by developing effective business strategies, systems and procedures.
• Monitored progress by establishing plans, budgets and measuring results.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Forecasted customer demand to set prices or credit terms for goods or services.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
• Formed and sustained strategic relationships with clients.
• Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
• Oversaw product development initiatives from concept through completion stages.
• Maintained relationships with vendors to obtain the best pricing on supplies and materials.
• Analyzed market trends to inform business decisions and strategies.
• Trained employees on duties, policies and procedures.
• Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
• Recruited, interviewed and hired qualified staff for open positions.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
• Implemented campaigns and promotions to help with developing goods and services.
• Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
• Recruited, trained and empowered employees to achieve key performance indicators.
• Conducted employee evaluations to provide adequate feedback and recognize quality performance.
• Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
• Directed or coordinated financial or budget activities to fund operations and maximize investments.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Assisted with customer requests and answered questions to improve satisfaction.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Completed day-to-day duties accurately and efficiently.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Maintained updated knowledge through continuing education and advanced training.
• Utilized various software and tools to streamline processes and optimize performance.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Worked effectively in team environments to make the workplace more productive.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Updated and maintained databases with current information.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Managed household errands and other essential duties.
• Completed routine maintenance and repair.

• Negotiated and closed high-value contracts with new and existing clients to increase market share.
• Managed the delivery process of vehicles sold to customers.
• Responded promptly and courteously to customer inquiries via telephone or email.
• Negotiated prices with customers to reach mutually beneficial agreements.
• Developed and expanded wholesale database to maximize proceeds and meet business plans.
• Advised customers on vehicle features, options and warranties.
• Reviewed and controlled used vehicle inventory to maintain accurate supply.
• Prepared paperwork such as contracts and purchase orders for completed sales transactions.
• Mentored and trained sales staff on sales techniques and overcoming objections to achieve quotas.
• Analyzed sales data to identify trends and adjust sales strategies accordingly.
• Handled returns and exchanges according to company policies.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Maintained records related to sales for store management.
• Recorded all sales data accurately in dealership management software systems.
• Reviewed financial statements, credit histories and other documents related to financing arrangements.
• Organized promotional events such as trade shows and open houses to attract new business opportunities.
• Answered store and merchandise questions and led customers to wanted items.
• Maintained inventory records and tracked used car sales.
• Managed marketing and communications initiatives to promote brand awareness in local community, effectively driving sales.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Developed sales strategies to increase customer satisfaction and loyalty.
• Answered customer inquiries regarding product features, pricing, and availability.
• Placed special orders or called other stores to find desired items.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Demonstrated knowledge of automobiles by providing information on models, features and accessories.
• Computed purchases and received and processed cash or credit payment.
• Greeted prospective customers in a friendly, professional manner.
• Provided detailed product demonstrations to potential buyers.
• Inspected trade-in vehicles for condition before offering buyback deals.
• Promoted special offers, discounts and other incentives to generate additional revenue.
• Described merchandise and explained use, operation and care.
• Conducted test drives of vehicles to demonstrate performance capabilities.
• Recommended, selected and located merchandise based on customer desires.
• Greeted customers to determine wants or needs.
• Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
• Ticketed, arranged and displayed merchandise to promote sales.
• Performed regular maintenance checks on cars prior to displaying them for sale.
• Organized store by returning merchandise to proper areas and restocked displays.
• Prepared merchandise for purchase or rental.
• Partnered with employees to develop relationships with customers and enhance sales processes.
• Cleaned shelves, counters and tables to maintain organized store.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Assisted customers in selecting suitable vehicles based on their individual needs.
• Maintained a clean, organized showroom floor highlighting featured products.
• Analyzed market trends to determine pricing strategies for used cars.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Maintained updated knowledge through continuing education and advanced training.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Achieved cost-savings by developing functional solutions to problems.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
• Worked with cross-functional teams to achieve goals.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Updated and maintained databases with current information.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Completed day-to-day duties accurately and efficiently.
• Utilized various software and tools to streamline processes and optimize performance.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Managed inventory and supplies to ensure materials were available when needed.
• Conducted testing of software and systems to ensure quality and reliability.
• Directed shareholder engagement activities such as annual general meetings or special events.

• Presented operational reports to senior management and executive teams.
• Developed annual budgets, evaluating actual expenses against projections.
• Oversaw month-end closing processes, preparing financial statements and managing reconciliations.
• Collaborated with program leaders to train staff on finance and accounting procedures.
• Delivered training sessions for new employees on organizational accounting policies.
• Executed periodic budgeting and modeling for monthly cash flow projections.
• Ensured compliance with SOX guidelines while formulating regulatory policies.
• Coordinated financial reporting packages, finalizing quarterly and annual submissions.
• Assisted in preparation of tax returns in order to meet filing deadlines.
• Implemented new software solutions designed to streamline accounting operations.
• Provided technical support for accounts receivable and payable functions, including reconciliation of accounts.