Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Hi, I’m

Renée Clark

Glen Osmond,SA
Renée Clark

Summary

A motivated and dedicated customer-focused professional with a creative background in newborn photography, wanting to transition into the newborn retail industry. Skilled in building strong client relationships, understanding customer needs, and providing personalized service to ensure satisfaction. Experienced in creating visually appealing displays, managing product presentations, and delivering exceptional service in fast-paced environments. Passionate about supporting families during their most memorable moments and contributing to a positive shopping experience in the newborn retail space.

Overview

24
years of professional experience

Work History

Clique Creative

Photographer and Videographer
11.2021 - Current

Job overview

  • Known for exceptional customer service, attention to detail, and a commitment to meeting tight deadlines while exceeding client expectations.
  • Increased repeat business through exceptional customer service and communication skills.
  • Proven ability to deliver high-quality visual content that enhances property appeal and drives client engagement under tight deadlines, demonstrating strong time management skills.
  • Captured high-quality photos and videos showcasing residential and commercial properties, highlighting their unique features to attract potential buyers.
  • Created detailed and accurate floor plans using industry-standard tools, ensuring precise representation of property layouts.
  • Operated drones to capture aerial footage and photography, providing comprehensive views of properties and surrounding areas.
  • Delivered personalized service by understanding client needs and adapting creative approaches to meet their marketing goals.
  • Maintained and managed photography, videography, and drone equipment to ensure readiness and reliability.
  • Took photos from different angles and perspectives to capture perfect images.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Photographed high-quality images for various print and digital projects.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Continuously improved technical skills by staying updated on industry trends and new equipment.
  • Built and maintained strong relationships with clients, resulting in high rate of repeat business.
  • Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
  • Increased social media engagement with captivating images that told compelling stories.

Renée Photography

PHOTOGRAPHER /Owner
01.2019 - 11.2021

Job overview

Customer Service Excellence

  • Captured high-quality photographs for newborns, weddings, and family portraits, tailored to client preferences.
  • Worked closely with clients to plan shoots, including selecting themes, locations, and styles to match their vision.
  • Managed all aspects of the photography process, including posing, lighting setup, and equipment maintenance.
  • Retouched and edited photos using advanced editing software (e.g., Photoshop, Lightroom) to produce polished, gallery-ready images.
  • Provided a supportive and stress-free experience for clients, especially parents of newborns and families during high-stakes events like weddings.
  • Delivered personalized service by maintaining open communication with clients from booking through final product delivery.
  • Demonstrated exceptional interpersonal skills to build trust and rapport with clients, ensuring satisfaction with both the photography process and final products.
  • Resolved client inquiries and concerns promptly and professionally, resulting in a [specific percentage, if applicable] rate of repeat clients and referrals.
  • Maintained a calming presence during high-pressure situations, such as wedding day timelines or newborn sessions.
  • Although Renee Photography has only been operating for2 years. Renee has been photographing Weddings and Families since the completion of her Advanced Diploma in2005
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Took photos from different angles and perspectives to capture perfect images.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Offered image proofs to help clients choose best photos from shoot.
  • Increased social media engagement with captivating images that told compelling stories.
  • Tailored photography packages to meet unique needs of each client, resulting in high client satisfaction rates.
  • Managing to photograph with as little as possible to do in post-production.

Signature Imagery

PHOTOGRAPHER / OWNER
01.2013 - 11.2021

Job overview

  • Founded and operated a thriving real estate photography business, providing premium photography, videography, drone footage, and floor plan services for residential and commercial properties.
  • Captured and edited high-quality images showcasing property features and improving client marketing outcomes.
  • Managed all aspects of business operations, including clients, marketing, budgeting, and scheduling.
  • Developed strong relationships with real estate agents, property managers, and homeowners, ensuring satisfaction and repeat business.
  • Delivered exceptional customer service, tailoring services to meet client needs and expectations.
  • Created detailed floor plans to complement visual marketing materials and provide comprehensive property presentations.
  • Building and maintaining clients in the Real Estate industry
  • Photographing homes to aid the agent in the sale of the house while also producing to-scale floorplans of the home that is about to go on the market
  • Using Studio lighting to photograph Real Estate agents for their business cards, social media and other promotional material
  • Photo editing and manipulation
  • Working to short, fast deadlines
  • Producing a 24hr turnaround of images
  • Building and Maintaining clients
  • Booking and scheduling appointments

ABC Photosigns

PHOTOGRAPHER AND FLOOR PLAN ARTIST
01.2009 - 01.2013

Job overview

  • Building and maintaining clients in the Real Estate industry
  • Photographing homes to aid the agent in the sale of the house while also producing to-scale floorplans of the home that is about to go on the market
  • Working atomically and also as part of the Adelaide team to accomplish my set goals while management resided in Victoria
  • Flying in and out of other states to fill in for photographers
  • Attended Real Estate Conferences and awards nights as a representative of ABC Photosigns
  • Photographing and lighting homes to aid Real Estate agents in the sale of the house
  • Drawing up to-scale floorplans onto graph paper
  • Booking and scheduling in each property for photos
  • Customer service to agents, vendors and tenants

Fotobase

PHOTOGRAPHER AND FLOOR PLAN ARTIST
01.2008 - 01.2009

Job overview

  • Booking and scheduling appointments
  • Maintaining clients in the Real Estate industry
  • Photographing homes to aid the agent in the sale of the house while also producing to-scale floorplans of the home that is about to go on the market
  • Photographing and lighting homes to aid Real Estate agents in the sale of the house
  • Drawing up to-scale floorplans onto graph paper
  • Using InDesign to professionally complete the floor plan
  • Booking and scheduling in each property for photos
  • Customer service to agents, vendors and tenants

Academy Photography

SCHOOL PHOTOGRAPHER
01.2007 - 07.2007

Job overview

  • Coordinated class picture days efficiently by organizing students according to predetermined guidelines provided by the school administration team.
  • Provided excellent customer service, payment processing and resolving issues promptly to ensure client satisfaction.
  • Traveled extensively to regional and rural areas to photograph students at various schools, ensuring efficient and seamless photo sessions.
  • Managed on-site setups, including lighting, backdrops, and equipment, to achieve consistent, high-quality results.
  • Directed individuals and groups to ensure natural, professional poses, capturing memorable images.
  • Maintained strong relationships with school administrators, staff, and families, providing excellent customer service.
  • Delivered consistent results with efficient time management, adhering to tight schedules.
  • Enhanced student comfort during photo sessions by creating a relaxed atmosphere and providing clear instructions.
  • Captured high-quality school portraits by utilizing professional photography equipment and lighting techniques.
  • Working fast paced but also with an eye for detail to make sure the child’s presented well
  • Managed high-volume transaction processing, ensuring accurate and timely completion of daily tasks.

BiLo

Customer Service Assistant and Checkout Operator
01.2001 - 04.2007

Job overview

  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.
  • Provided exceptional support during peak hours as well as holidays and special events.
  • Managed customer complaints effectively, offering solutions that exceeded expectations.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Demonstrated empathy towards customers during difficult situations while remaining composed under pressure.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Processed returns and exchanges, adhering to company policies while prioritizing customer satisfaction.
  • Reduced wait times by efficiently managing multiple tasks simultaneously without compromising quality of service.
  • Trained new employees on company procedures, products, and best practices in customer service.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.

Education

Tafe SA

Advanced Diploma from Photography (Commercial)
01.2005

Aberfoyle Park High School

SACE level1 &2
01.2002

Skills

  • Customer service experience
  • Creative presentation techniques
  • Critical thinking
  • Cash handling expertise
  • Working Autonomously
  • Studio/Location Photography
  • Photo Session Planning
  • Strong Editing Skills
  • Organisation and Communication
  • Problem Solving
  • Excels under pressure
  • Processes & Procedures

Accomplishments

Awarded the Bronze Award in the Rise International Photography Awards 2020

Interests

  • Family
  • Newborn Photography
  • Crafting and DIY Projects
  • Food Tourism
  • Outdoor Recreation
  • Baking
  • Camping
  • Pilates
  • Standup Comedy
  • Embracing outdoor adventures such as Kayaking.
  • Photography
  • Swimming
  • Drone Piloting
  • I like trying new recipes and food trends.
  • Wine Tasting
  • Fundraising Events
  • Cake Decorating

Timeline

Photographer and Videographer

Clique Creative
11.2021 - Current

PHOTOGRAPHER /Owner

Renée Photography
01.2019 - 11.2021

PHOTOGRAPHER / OWNER

Signature Imagery
01.2013 - 11.2021

PHOTOGRAPHER AND FLOOR PLAN ARTIST

ABC Photosigns
01.2009 - 01.2013

PHOTOGRAPHER AND FLOOR PLAN ARTIST

Fotobase
01.2008 - 01.2009

SCHOOL PHOTOGRAPHER

Academy Photography
01.2007 - 07.2007

Customer Service Assistant and Checkout Operator

BiLo
01.2001 - 04.2007

Aberfoyle Park High School

SACE level1 &2

Tafe SA

Advanced Diploma from Photography (Commercial)
Renée Clark