RENÉE MOLLOY

• Project secondment position to implement the roll out of "Workforce" software in to 7 stores.
• Key responsibility was to train key staff members in-store on how to use the Time & Attendance and Rostering functions.
• Run in person and virtual training sessions pre deployment to store owners and key payroll staff
• Adapted training style to meet the unique needs of various learning styles, fostering a positive learning environment.
• Facilitated hands-on training in a "one on one" style empowering in any one store deployment, up to 20 users to confidently apply their newfound skills in real-world situations.
• BAU functions included handling the inbox - trouble shooting and integrating with the Workforce team on fixes, improvements, special requests etc.
• Reporting on post implementation

Short time in this role before being seconded to my last role with Foodstuffs. Spent time mostly on store review analysis, comparing sales vs last year for selected stores and suggesting areas for improvement. Analysed sales data for store specific queries that came in via BAU inbox and also started some virtual training for some store specific SAP functions.

• Full-time position training in-store for new online shopping departments in New World and Pak'nSave brands
• Prepare stores for online operations in-store, upload main range and check validity
• Communicate with stores pre arrival to make sure everything required is ready
• Deploy in-store which includes training multiple individuals in every role required to have a successfully functioning department by the time deployment is complete
• Providing support and encouragement for the new online team, creating a sense of confidence within the team, leaving the team ready to take on the roles and open successfully to the public
• Develop and work with other departments in-store and encourage the online team to create this collaborative environment in order successfully embed this new department in-store
• Facilitated communication and collaboration between departments to help the successful implementation of the new department
• Complete website ranging (mass range and derange articles) tidy for the store including reporting and visual sweep of fresh sections
• Prepare final Post Implementation Report for deployment.

• Full-time position in the call centre for online shopping for New World and Pak'nSave Brands
• Delivering superior customer service over phone and electronic communication methods
• Maintain and utilize knowledge of internal business systems to resolve customer interactions
• Accurate recording of information into key systems such as SAP, Salesforce, and SAP CRM
• Proactive identification of issues for continuous improvement.

• A full-time position originally working with our Pasta Brand - Pasta d'Oro; the addition of Natava superfoods meant adding retail customers in the health industry to my sales mix and eventually adding the fresh salads to the portfolio
• Sales calls were mixed in terms of delivery combining physical calls and a lot of telephone sales work
• Worked cover for processing orders when administrator was on leave
• Creation of call cycles
• Build on existing customer relationships
• Target new customers
• Provide sales reviews and develop plans for growth
• Training and demonstration of products for distributors and retailers
• Reason for leaving: Redundancy due to market changes after Covid lockdown.

• A full-time position involving sales of products such as breadcrumbs, gravies, soup mixes, batters and coatings to the Foodservice Distributors in a tri-state area
• Creation of call cycles
• Build on existing customer relationships
• Target new distributors
• Provide sales reviews and develop plans for growth with customers
• Build awareness of Newly Weds Foods in the Foodservice Industry through attendance at Trade Shows and Buying Shows
• Training and demonstration of products at distributor and end-user level
• Contribute to quarterly sales report and meeting, outlining progress and plans
• Work with the National Foodservice Manager on new product opportunities
• Annual forecasting
• Key Achievements: 10% Growth year on year
• Bonus achieved
• Networks built in the Foodservice industry in Australia lifting our profile
• Reason for leaving: Family decision to move back to New Zealand.

• Kadac is a wholesaler to the Retail, Pharmacy and Health sectors in Australia (and beyond) with a focus on Health products including their own brands and brands distributed for other companies
• Largest budget for Independent Grocery Channel
• Two largest accounts in Grocery for Victoria
• Day to day at store level tasks included order taking, selling in new lines, stock merchandising, and maintenance of CRM data
• Sell in, design and complete in store relays
• Presentation of new lines to Head Office level for Multi-site Owners (MSO)
• Presentation of sales reviews for MSO groups and individual customers
• Designing generic store bay layouts
• Key Achievements: FY 15/16 - Highest growth performer in Grocery Team
• Dec 15 - Only sales member to achieve Christmas budget in the whole company across both health and Independent Grocery channels
• Reason for leaving: Head hunted by my previous boss at Independent Fisheries to work for him at Newly Weds Foods.

• This full-time position was in the food service industry based in Melbourne, Australia selling frozen seafood product imported from New Zealand
• I was required to build and maintain relationships with existing customers and find new business at a wholesale and an end user level
• My role involved account management, maintaining call cycles, negotiating sales and promotions, attending trade shows, training and demonstrating product to wholesalers and end users
• My key accountabilities were: Sales for Victoria, Tasmania and South Australia and management of inventory in Melbourne including the management of third party warehousing, and arranging distribution
• Reason for leaving: The Christchurch Earthquake eventually forced the closure of the manufacturing plant at Independent Fisheries; as a result the Australian division was also closed.

• Whilst raising younger children I worked in various sales/customer-facing roles to support the family including: Woolworths - Mornington East, Melbourne Australia; Trilogy Skincare, Waikato, New Zealand; Nobilo wine group, Waikato, New Zealand; Meridian Energy, Christchurch New Zealand.

• Started as a Route Sales Representative, then promoted to 'Petroleum Sales Representative', then moved into the Grocery division finishing up as the senior salesperson with the added responsibility of organising and managing merchandising staff matching customer expectation with the budget allowed
• Staff management
• Create call cycles for merchandisers
• Key customer calls taking orders and selling in new lines
• Selling in promotions
• Building solid relationships with key customers and influencers
• Key Achievements: Attended several target achievement conferences
• Large bonus in final year of working at Coca-Cola achieved
• Attended customer organised trip to Queensland
• Reason for leaving: to travel overseas.