Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rene Smit

Sydney

Summary

Knowledgeable and dedicated professional with experience in Customer Service, Accounting, Exporting, Solar and Adblue industries. I am a Solid team player with an outgoing, positive demeanor and proven skills in establishing relationships with customers and clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing business.

Overview

5
5
years of professional experience

Work History

Accounts Receivable and Payable

Bertrand Export Co Pty Ltd
10.2021 - Current
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Responded to vendor inquiries and requests for information to maintain relationships and provide timely support.
  • Prepared monthly reports of accounts receivable and accounts payable for management review.
  • Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
  • Performed daily bank reconciliations, detecing and resolving discrepancies between bank statements and company records.
  • Managed electronic payment systems to streamline payment processes and reduce errors.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.

Operations Administrator

Space Solar Service
04.2021 - 10.2021
  • Managed daily operations of solar organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Scheduling Solar installations up to 4 jobs a day.
  • Liaising with warehouse staff to organize appropriate equipment and products to go with the installers.
  • Sending appropriate leads to sales.
  • Getting feedback from customers to ensure we are working efficiently and that our work is high quality.
  • Providing support to customers when ever needed.

Customer Service/ Logistics

Bertrand Export
04.2020 - 10.2020
  • Worked with vendors to schedule more than 10 daily pickups and 10 weekly deliveries.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Generated all documentation and information required for customer shipments.
  • Tracked orders and notified customers of status or potential delays.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Studio Assistant

DesignInc Sydney
05.2019 - 04.2020
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Processed invoices and expenses using MYOB to facilitate on-time payment.
  • Coordinated board and committee meetings, including schedules, information preparation and distribution.
  • Created detailed expense reports and requests for capital expenditures.
  • Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.

Receptionist/ Office All Rounder

Bertrand Export Sydney
11.2018 - 05.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Entered customer order details into system, accepted payments and updated accounts.
  • Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
  • Reconciled accounts, and updated financial records with remarkable accuracy.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Supported various administrative duties by proofreading, transcribing and invoicing.

Education

Kellyville High School
Kellyvillle

Certificate IV - Accounting

TAFE
Online
10.2024

Certificate II - Hairdressing

Tafe
Sydney, NSW
05.2021

Skills

  • Perfect communication and inter-personal skills
  • Young driven and confident
  • Willing to learn and grow

Timeline

Accounts Receivable and Payable

Bertrand Export Co Pty Ltd
10.2021 - Current

Operations Administrator

Space Solar Service
04.2021 - 10.2021

Customer Service/ Logistics

Bertrand Export
04.2020 - 10.2020

Studio Assistant

DesignInc Sydney
05.2019 - 04.2020

Receptionist/ Office All Rounder

Bertrand Export Sydney
11.2018 - 05.2019

Kellyville High School

Certificate IV - Accounting

TAFE

Certificate II - Hairdressing

Tafe

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Rene Smit