Renecia Blows
Penshurst,VIC
Summary
My name is Renecia Blows and have been in the hair dressing industry for over 23 years. Over my time dedicated to this beauty industry I can proudly say I am a talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features and also culturally. Experienced in providing high-end customer services to clients in fast paced salon environment. Agile with strong attention to detail and excellent time management and creativity skills. I am currently seeking and to maintain full-time position that offers professional challenges utilizing my current experiences and skill sets that I had gained in my career and ready to take upon challengers for the next step in my career goals.
Overview
9
9
years of professional experience
Work History
Senior Hairstylist
Churchill For Hair
03.2022 - Current
- Initiated and engaged clients in conversations as part of personalized service.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Offered professional cuts, color services and extensions to salon customers.
- Developed loyal following of clients by providing high-quality services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Demonstrated thorough knowledge of all salon products and services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Senior Hairstylist/Salon Owner
Cutting Crew
09.2014 - 03.2020
- Investigated and resolved complaints to satisfy clients and maintain good business practices.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Coordinated and facilitated new hire training to maintain consistency of salon services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Used social media platforms to promote salon and services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Developed creative techniques to provide clients with latest hairstyles.
- Oversaw daily salon operations and performed general salon tasks.
- Maintained daily, monthly and quarterly records of costs and revenue.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained staff records and work schedules.
- Arranged for regular maintenance services for all beauty equipment.
- Organized employee shifts and took peak times and seasonality into consideration.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Delegated workplace responsibility to appropriate staff.
- Scheduled in-house and vendor work accounting for sales and customer volume.
- Utilized best practices theory when selecting vendors and products.
Education
Certificate Admin Medical - Medical Administration
The Career Acadamy
Melbourne, VIC03.2024
Diploma in Hair & Beauty - Beauty
Winters Hair Acadamy
Auckland, New Zealand01.2004
Skills
- Analytical and Critical Thinking
- Calm Under Pressure
- Flexible and Adaptable
- First Aid/CPR
- Verbal Communication
- Cultural Awareness
- Decision-Making
- Written Communication
- Self-Directed
- Shortcuts Software Proficiency
- Supervision and leadership
- Dependable and Responsible
- Organization and Time Management
- Data Entry
- MS Office
- Staff Training
- Account Management
- Sales Expertise
- Stocking and Replenishing
- Active Listening
- Retail Sales Customer Service
Timeline
Senior Hairstylist
Churchill For Hair
03.2022 - Current
Senior Hairstylist/Salon Owner
Cutting Crew
09.2014 - 03.2020
Certificate Admin Medical - Medical Administration
The Career Acadamy
Diploma in Hair & Beauty - Beauty
Winters Hair Acadamy
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