Renee Bennett
Taroom,Qld
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing nappies and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.
Reliable pharmacy assistant with experience in providing quality customer service, managing daily pharmacy operations and accurately filing information. Possesses comprehensive understanding of medication and side effects and offers strong knowledge of medical terminology.
Professional Bartender with knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
14
14
years of professional experience
Work History
Bartender
Leichhardt Hotel Taroom
01.2017 - 05.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Nanny
McLennan Family
01.2017 - 04.2020
- Prepared meals and snacks for children based on dietary guidelines.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Administered basic first-aid and medication in emergency situations.
- Engaged with children on individual basis to build positive relationships.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Supervised children on playground to help develop physical and social skills.
Pharmacy Assistant
Taroom Pharmacy
01.2017 - 04.2019
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Organized client information into correct profiles while maintaining confidentiality.
Private Nanny
Amanda Cawthorne And Andrew Pinset
04.2016 - 12.2016
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Engaged with children on individual basis to build positive relationships.
- Coordinated playdates and outings to meet children's physical and social needs.
- Supervised children on playground to help develop physical and social skills.
Au Pair
Cultural Care
10.2013 - 04.2016
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
- Transported children safely to school, activities and appointments on time.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
- Taught children basic life skills, manners and personal hygiene.
- Regularly traveled with family to help with vacation activities and childcare.
Fast Food Crew Member
McDonald's Restaurant
02.2006 - 09.2013
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Assisted other team members to achieve goals.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Received and processed customer payments and estimated and communicated wait times accurately.
Education
No Degree - Primary Education
Griffith University
Brisbane, QLDHigh School Diploma -
Beaudesert State High School
Beaudesert, QLD12.2009
Skills
- Team Training
- Staff Management
- Excellent Judgment
- Promoting Good Behavior
- Schedule Management
- Emergency Situations
- Crew Training
- Handling Complaints
- Public Relations
- Teamwork and Collaboration
- Resolving Complaints
Timeline
Bartender
Leichhardt Hotel Taroom
01.2017 - 05.2020
Nanny
McLennan Family
01.2017 - 04.2020
Pharmacy Assistant
Taroom Pharmacy
01.2017 - 04.2019
Private Nanny
Amanda Cawthorne And Andrew Pinset
04.2016 - 12.2016
Au Pair
Cultural Care
10.2013 - 04.2016
Fast Food Crew Member
McDonald's Restaurant
02.2006 - 09.2013
No Degree - Primary Education
Griffith University
High School Diploma -
Beaudesert State High School
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