Renee Bushell

Program Manager, Extended Post Care Support

• Project managed and implemented new program into the Community Services branch
• Developed processes, guidelines and systems to support case management and financial support practices
• Supervised and guided the implementation of the program to a growing team, including in-field coaching, monthly supervisions and case consults as required.
• Liaised with government departments to ensure program met implementation and funding requirements
• Effectively supported staff and client group through safety planning and risk management, complex case coordination and administration of funding.

Senior Practitioner (Child Safety), Community Services

• Led the development and execution of targeting learning and development activities across the branch
• Implemented project initiatives to improve staff knowledge and practice of the Child Protection system
• Provided intensive support to staff to ensure improvement in practice, particularly regarding rigorous risk management.
• Facilitate and participate in collaborative workshops and forums
• Facilitate stakeholder meetings/complex case discussions

Family Support Specialist, Family Wellbeing Service

• Effectively engage with families to provide targeted support using effective and respectful engagement techniques.
• Develop comprehensive assessments to identify, implement and monitor goals as identified by families by using Family-led decision making techniques
• Participate in and facilitate case conferences, Identify and complete appropriate referrals to internal team members and external agencies to ensure family needs and goals are met
• Initiate and maintain government, community and inter-agency networks to promote the program and organisation, identify partnership opportunities and advocate for and facilitate quality outcomes

Program Manager, Foster and Kinship Care

• Provided supervision and guidance to team to ensure program and legislative requirements were met, including compliance, record keeping and visitation expectations.
• Ensured team had a sound understanding of children and young people’s needs based on understanding of trauma, grief and loss, attachment and child development to ensure children and carers were supported appropriately.
• Prioritised partnership and networking with government, community and inter-agency networks to promote collaboration, advocation and quality outcomes.

Acting Program Coordinator – Foster, Kinship and Intensive Care program

• Built and maintained close liaison with stakeholders in order to sustain effective and collaborative working relationships
• Set direction of the recruitment, training, support, assessment and placement functions of the program
• Assisted in the development and implementation of activities and events to profile the portfolio and role of carers in the community and in the sector

Senior/Kinship Placement Support Worker, Foster and Kinship Care program

• Provided regular supervision to kinship carers through planned home visits in order to provide advice in relation to the needs of the children and behavioural management strategies
• Provided tailored training packages to carers dependant on need
• Provided on-call service for after-hours support
• Recruited, Assessed and Training Foster and Kinship Carers
• Ensure all statutory and licensing requirements are as per legislation
• Liaise with key stakeholders including Child Safety, Youth Justice, culturally and linguistically diverse support agencies, disability support agencies, educational agencies and employment agencies

• Candidate engagement & assessment
• Ongoing recruitment of an appropriate pool of candidates to meet vacancies
• Engage and qualify candidates, including skills assessment and organisational fit through interviews and reference checking
• Maintain a high level communication and relationship building
• Implementing registration processes
• Customer relationships
• Source new customers through referrals and sales techniques
• Leverage existing and new networks to promote sales and the image of ProCare in the local market
• Plan and implement sales activity to ensure targets are met
• Maintain a high level communication and relationship building with all key stakeholders
• Placement of appropriate staff in locum and permanent employment in a timely manner
• Ensuring weekly and monthly placement targets are produced
• Provide a high quality, fast and responsive placement service to meet customer needs
• Match candidate skills and preferences with job requests
• Negotiate to achieve best outcomes for Clients, Candidates and ProCare Personnel
• Provision of follow-up support and site visits to staff working in temporary contracts

• Ensure the children and young peoples’ physical and emotional needs are met by adhering to the Statement of Standards
• Encourage children and young to maintain relationships with their families and community according to case plans
• Facilitate and supervise family contact
• Implement behaviour management strategies when experiencing violent and challenging behaviours
• Report writing – case notes, incident reports, medication administration reports
• Meet day to day needs of children and young people, conduct domestic duties and transport as required
• Manage the Residential Care Worker team to ensure that the behavioural support and intervention plans are upheld and the children and young people’s emotional and psychological growth is supported
• Provide direction and support to the team of Residential Care Workers within the residential environment
• Develop protocols within the residential environment to support best practise by Residential Care Workers
• Consult and liaise with Child Safety Services and appropriate stakeholders including Queensland Police Service, education services, youth justice services, employment services and allied health services
• Conduct interviews, manage petty cash and develop and implement rosters

• Individual Case Coordination (eight clients)
• Development and implementation of goal plans, cultural support plans and care plans as per child and young persons’ needs, psychologist findings and stakeholder requirements
• Manage the Residential Care Worker team to ensure that the behavioural support and intervention plans are upheld and the children and young people’s emotional and psychological growth is supported
• Ensure day to day needs of children and young people are met
• Report writing
• Residential Coordination (four residentials – low complex to extreme)
• Provide direction and support to the team of Residential Care Workers within the residential environment
• Develop protocols within the residential environment to support best practise by Residential Care Workers
• Consult and liaise with Child Safety Services and appropriate stakeholders including Queensland Police Service, education services, youth justice services, employment services and allied health services
• Conduct interviews, manage petty cash and develop and implement rosters
• Extensive on-call duties

Foster and Kinship Worker

• Duties as those identified above: Kinship Placement Support Worker, ACQ

Residential Care Worker

• Duties as those identified above: Residential Care Worker, Mercy Community Services
•