Renee Caple
Cloncurry
Summary
Experienced 19-year-old Aboriginal woman with diverse work experience, demonstrating diligence, respectfulness, open-mindedness, and a genuine eagerness to learn. Exceptional interpersonal skills enable success in collaborative environments that value open communication for continuous improvement and growth. Solid understanding of Math and English contributes effectively in these areas requiring development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Casual Clinical Research Assistant
UQ University
05.2024 - Current
- Conducted outreach initiatives for increased public awareness and involvement in community programs.
- Launched educational programs aimed at addressing prevalent social issues in the community, such as how sleep is related to mental health conditions.
- Mentored junior facilitators on best practices for effective content delivery techniques and audience engagement tactics.
- Gathered participant feedback regularly via surveys or evaluations, utilizing insights gained for continuous improvement of future programming iterations.
- Monitored participant progress throughout the program, adjusting content delivery as needed to ensure optimal comprehension levels were achieved.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Bartender
Wagon Wheel
10.2023 - Current
- Provided drink suggestions to customers based on their preferences
- Ensured proper sanitation of bar area, glassware, utensils, and equipment
- Processed payments accurately and efficiently with POS system
- Kept track of all orders made by customers and communicated them promptly to kitchen staff
- Monitored guests' alcohol consumption levels to prevent overintoxication or underage drinking
- Resolved customer complaints in a professional manner
- Adhered to state regulations regarding serving alcohol responsibly
- Managed cash drawer at the end of each shift ensuring accuracy of funds received
- Developed good working relationships with fellow employees through effective communication
- Checked identification cards for proof of age prior to serving alcohol beverages
Deli Clerk
IGA
04.2023 - 10.2023
- Greeted customers in a friendly and professional manner
- Stocked shelves with fresh items daily
- Rotated product on shelves to ensure freshness
- Adhered to health and safety standards while preparing food
- Trained new employees on proper handling of food, safety protocols, and customer service techniques
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity
- Maintained records such as inventory levels or sales figures
- Resolved customer complaints in a timely manner while maintaining a polite demeanour
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures
Kitchen Helper
Wagon Wheel
01.2023 - 04.2023
- Cleaned dishes, pots, pans and utensils
- Swept and mopped floors to maintain cleanliness in the kitchen area
- Served food during catered events or banquets as requested by supervisors or chefs
- Organized storage areas for efficient access to items when needed
- Communicated effectively with co-workers regarding daily tasks assigned
Deli Clerk
Foodworks
05.2021 - 11.2022
- Sanitized and kept work areas tidy
- Organized and restocked supplies
- Assessed customers needs, evaluated allergies and suggested appropriate items
- Updated food displays to increase sales
- Responded to customers questions
- Stayed calm and professional in situations and resolved conflict to customer satisfaction
- Operated cash register to accept and process cash, card and mobile payments
Customer Service Clerk
IGA
06.2021 - 04.2021
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Learned roles from other departments to provide coverage
- Verified customers age requirements for tobacco purchases
- Delivered high level of customer service by using active listening and engagement skills
- Helped customers find specific products, answered questions and suggested other
Education
Year 12 -
Cloncurry State School P-12
11.2022
Skills
- Good Work Ethic
- People Skills
- Relationship Building
- Problem Solving
- Team Building
- Basic Math
- Organizational Skills
Certification
- Certificate II Tourism, 2021
- First Aid Course, 2022
- RSA & RSG, 02/01/23
Languages
English
References
- Kristy Davis, Foodworks, Cloncurry, QLD, 0437337466, Kristywilson1938@hotmail.com
- Maria Risson, IGA, Cloncurry, QLD, 0400475690, maria.risso@bigpond.com
Hobbies and Interests
- Art
- Writing
Personal Information
Date of Birth: 06/27/05
Timeline
Casual Clinical Research Assistant
UQ University
05.2024 - Current
Bartender
Wagon Wheel
10.2023 - Current
Deli Clerk
IGA
04.2023 - 10.2023
Kitchen Helper
Wagon Wheel
01.2023 - 04.2023
Customer Service Clerk
IGA
06.2021 - 04.2021
Deli Clerk
Foodworks
05.2021 - 11.2022
Year 12 -
Cloncurry State School P-12
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