Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
References
Generic

RENEE DEAN

Mudgeeraba

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Max Brenner Chocolate Bar
07.2025 - Current
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Food preparation to order as well as drink and coffee orders
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Supervised ongoing daily production phases.

Manager/Waitress/Bar Server

Woodchoppers Restaurant
08.2021 - 01.2024
  • Customer Service; Cash Handling; Opening/Closing of Restaurant and Bar; Answering phone and email enquiries; Making Bookings; Taking delivery of stock; General and End of Shift Cleaning; Taking and inputting orders; Able to carry 3 plates and Drink Tray; Coffee Making and clean down and shut down of machine; Setting up, Working and Breaking down large private events; Daily Banking and Till Reconciliation; EFTPOS use

Admissions Seasonal Casual

Wet n Wild Gold Coast
08.2016 - 04.2017
  • Customer Service; Data Inputting; General Cleaning and Tidying; Cash Handling

Manager/Server

Taste of Nature
09.2008 - 12.2010
  • Opening and Closing of Store; Money Handling; Regular Cleaning; Daily Banking; Weekly Staff Roster; Administration Duties; Daily Ordering; Food Preparation; Payroll

Manager/Waiter

Santino's Restaurant
06.2006 - 09.2008
  • Customer Service; Food Handling; Bartending; Cleaning; Money Handling; Order Taking/Table Service; Greeting and Seating Customers; Closing Till at end of night; Opening and Closing of store; Coffee Making/Barista; EFTPOS Use

Education

Makeup Artistry

Australian Beauty School
06-2025

Completed Year 12 -

Robina State High School
01.2004

Certificate II in Business Administration -

Other Certificates
01.2004

Certificate II in Business Management -

Other Certificates
01.2004

Skills

Team Leadership

Time Management

Verbal and written communication

Complex Problem-Solving

Staff Training and Development

Staff Management

Teamwork and Collaboration

Customer Service

Positive Attitude

Effective Communication

Certification

  • QLD Driver's License
  • Responsible Service of Alcohol (QLD)
  • Professional Makeup Artistry Certificate
  • Occupational Health and Safety Cerificate

Timeline

Shift Supervisor

Max Brenner Chocolate Bar
07.2025 - Current

Manager/Waitress/Bar Server

Woodchoppers Restaurant
08.2021 - 01.2024

Admissions Seasonal Casual

Wet n Wild Gold Coast
08.2016 - 04.2017

Manager/Server

Taste of Nature
09.2008 - 12.2010

Manager/Waiter

Santino's Restaurant
06.2006 - 09.2008

Completed Year 12 -

Robina State High School

Certificate II in Business Administration -

Other Certificates

Certificate II in Business Management -

Other Certificates

Makeup Artistry

Australian Beauty School

Personal Information

Date of Birth: 04/28/87

References

  • Penelope Milner, Store Manager - Max Brenner, 0448556667
  • Steven O'Brien, Previous Employer - Woodchoppers Restaurant, 0488660969
  • Erin Myles, Personal Reference, 0410205189

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