Renee Di Cera
Karratha,WA
Summary
I am a driven individual with a proven track record of having established strong client relationships and built a successful brand as a self-employed professional. Through this experience running my own business, I have achieved a seamless appointment management system that has enhanced client satisfaction and operational efficiency.
As a mother and sole trader , I now wish to return to the workforce in a part time capacity and am excited to be part of a team. I’m Seeking a role that presents professional challenges and leverages interpersonal skills and effective time management
I am a dependable candidate, successful at managing multiple priorities with a positive attitude. I have a willingness to learn and eagerness to contribute to team success and further develop professional skills.
Overview
15
15
years of professional experience
Work History
Nail Technician
Self Employed
Karratha
02.2014 - Current
- Building my brand and Setting up the buisness
- Establishing strong client relationships through good customer service and communication skills.
- Sterilised and sanitised beauty tools and equipment to maintain hygiene and safety protocols.
- Experience with square’s booking system to adequately time manage client appointments.
- Liaising with customers to make bookings
- Ordering stock for operation of business
Trainee
Nails R Us
Karratha
04.2010 - 11.2013
- Learned new materials, processes, and programs quickly.
- Basic housekeeping duties to uphold salon cleanliness standards.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Interacted with customers under supervision to support operational objectives.
- Answering the phone, taking appointments, rescheduling appointments, processing payments, filling out time sheets, filling out stock orders, preparing workspaces for services and greeting clients.
- Completing relevant units through TAFE traineeship to obtain Nail Technician cert III
Administration/Trainee
Apprenticentre
02.2010 - 12.2010
- Data Entry for new Traineeships/Apprenticeships
- Creating a Procedures Manual for the Job
- Re-Organisation of Filing cabinet
- Collecting/Sending Mail
- Organising meetings with clients for my superior
- Attending TAFE blocks to obtain Business Cert II
- Basic Administration Duties
Education
Completed Year 10 -
At Luke’s College
Karratha2009
Skills
Customer Service
Nail Extension's
Nail art techniques
Sanitation Procedures
Appointment management
Time Management
Team Collaboration
Client consultation
Hygiene practices
Front Desk Management
Relationship Building
Timeline
Nail Technician
Self Employed
02.2014 - Current
Trainee
Nails R Us
04.2010 - 11.2013
Administration/Trainee
Apprenticentre
02.2010 - 12.2010
Completed Year 10 -
At Luke’s College