Hi, I’m
Renee Flint
All- Rounder
Millaa Millaa,QLD
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in, in-home settings providing guidance and encouragement to patients through physical and emotional support. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
years of professional experience
Work History
Andersens Floors Atherton
Sales Assistant
09.2024 - Current
Job overview
- Boosted store revenue through upselling and cross-selling techniques.
- Executed visual merchandising strategies to attract customers and drive sales.
- Processed transactions accurately while maintaining a high level of customer service.
- Met and exceeded sales targets consistently, contributing to overall team success.
Spinal LifeInnisfail, QLD
Personal Carer
03.2022 - 09.2024
Job overview
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Senior HelpersInnisfail , Qld
Personal Carer
03.2022 - 08.2024
Job overview
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
Right At Home CareInnisfail, QLD
Personal Carer
03.2022 - 09.2024
Job overview
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
MableAtherton Tablelands, Qld
Personal Carer
07.2017 - 04.2021
Job overview
- Scheduled daily and weekly care hours for client caseload.
- Organized and detail-oriented with a strong work ethic.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Proven ability to learn quickly and adapt to new situations.
Blue CareInnisfail, QLD
Personal Carer
04.2021 - 03.2022
Job overview
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with self-administered medications.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Dun-Movin Holdings Pty LtdRavenshoe, Qld
Office Manager
06.2013 - 07.2017
Job overview
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged corporate and office conferences for company employees and guests.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained CRM database with customer updates and report generation.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Hedley HomesCairns, Qld
Office Administration Assistant
04.2009 - 01.2012
Job overview
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Verified accuracy of business records by consistently updating customer information.
- Maintained staff directory and company policy handbook for human resources department.
- Drafted common document templates for use by executives and employees.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Arranged rapid office equipment repair and maintenance with vendors.
- Streamlined processing procedures for various financial and employee documents to improve traceability.
- Created detailed expense reports and requests for capital expenditures.
- Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Conducted invoicing and investigated accounts receivables discrepancies.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Maintained clean reception area to promote positive, professional environment for clients.
- Liaised between clients and vendors and maintained effective lines of communication.
Farrellys LawyersCairns, Qld
Office Administrator
01.2007 - 11.2008
Job overview
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Delivered clerical support by handling range of routine and special requirements.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Trained new employees on administrative procedures, company policies and performance standards.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
Cleaning Business
Cleaner
01.2005 - 12.2006
Job overview
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Education
Foundation Education Online
Certificate IV from Allied Health Assistance OT
02.2023
TafeCairns
Certificate III from Individual Support
07.2017
Skills
- Patient and Caregiver Education
- Personal Care Assistance
- Supporting Daily Living Needs
- Client Transportation
- Needs Assessment
- Diet and Nutrition
- Individual Service Plans
- Companionship and Emotional Support
- Household Management
- Incident Reporting
- First Aid Certification
- Social Perceptiveness
- Patient Ambulation
- Grocery Shopping
- Ability to Lift Clients
- Progress Documentation
- Heavy Lifting
- Problem Identification
- Attentive to People
- Medical Reminders
- Dependable and Responsible
- Client Records Management
- Verbal and Written Communication
- PPE Usage
- Incapacitation Care
- Community Integration
- Ability to Lift
- Personal Service
- Bedside Care
- Client Education
- Housekeeping Duties
- Protein Handling
- ADLs Assistance
- Illness Adaptation
- Mobility Assistance
- Convalescence Support
- Respectful and Compassionate
- Community Activities
- Household Cleaning
- Bedsore Prevention
- Service Documentation
- General Housekeeping
- Company Guidelines
- Garbage Disposal
- Multitasking and Organization
- Time Management
Timeline
Sales Assistant
Andersens Floors Atherton
09.2024 - Current
Personal Carer
Spinal Life
03.2022 - 09.2024
Personal Carer
Senior Helpers
03.2022 - 08.2024
Personal Carer
Right At Home Care
03.2022 - 09.2024
Personal Carer
Blue Care
04.2021 - 03.2022
Personal Carer
Mable
07.2017 - 04.2021
Office Manager
Dun-Movin Holdings Pty Ltd
06.2013 - 07.2017
Office Administration Assistant
Hedley Homes
04.2009 - 01.2012
Office Administrator
Farrellys Lawyers
01.2007 - 11.2008
Cleaner
Cleaning Business
01.2005 - 12.2006
Foundation Education
Certificate IV from Allied Health Assistance OT
Tafe
Certificate III from Individual Support
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