Renee Gillard
Coolum Beach ,Qld
Summary
Driven by a proactive approach and an outgoing nature, I excel in roles by enhancing customer satisfaction and team productivity. A confident leader and team player, I leveraged my goal-oriented mindset to surpass sales goals and maintain high operational standards, demonstrating both strong interpersonal and management skills.
Overview
3
3
years of professional experience
Work History
Bar Tender Supervisor
The Double Barrel Bar
06.2023 - Current
- Maintained high standards of cleanliness and safety, ensuring compliance with licensing regulations.
- Provided exceptional customer service, anticipating guests' needs and exceeding their expectations consistently.
- Supervised and trained staff on preparing and delivering drinks, handling food, money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Retail Sales Associate
Prouds
09.2023 - 02.2024
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cafe Manager
Peregian Pantry
01.2022 - 07.2023
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
Education
Bachelor of Law -
University of The Sunshine Coast
Sunshine Coast, QLD12.2026
Skills
- Goal-Oriented
- Highly self-motivated
- Proactive
- Outgoing nature
Timeline
Retail Sales Associate
Prouds
09.2023 - 02.2024
Bar Tender Supervisor
The Double Barrel Bar
06.2023 - Current
Cafe Manager
Peregian Pantry
01.2022 - 07.2023
Bachelor of Law -
University of The Sunshine Coast
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