Renee Gillespie

Seasoned Banking Officer with 2 years of comprehensive experience in operations for correct accounting procedures and overseeing product sales activities. Commended for establishing and maintaining relationships with customers and fellow colleagues. Demonstrated success in training employees, overseeing schedules and motivating team members to achieve demanding sales, exceptional customer service and productivity targets whilst in the role of Supervisor for various areas including Gaming, Bar and Bingo at North Lakes Sports Club for over 5 years

• Certificate III in Hospitality
• First Aid
• CLO
• RSA
• RSG
• Anti Money Laundering Compliance
• Enrolled in Child Youth and Family Intervention Cert IV

I have been in the hospitality industry for approximately 30 years and in that time i have developed and practiced various skills including. but not limited to:

• Creating and building strong rapports with both colleagues and customers
• Ability to create and contribute to a positive and energetic work culture
• Ability to effectively train team members in all aspects of job functions and company policies and procedures
• Ability to work individually and or part of a team
• Ability to maintain and uphold all company policies and procedures
• Ability to maintain a calm disposition during times of stress and or conflict
• Ability to prioritise tasks
• Ability to use own initiative and encourage others to do so also
• Strive for and maintain customer satisfaction with forward thinking strategies focused on addressing customers needs and concerns