A welcoming administrative professional with 19 years experience in busy Real Estate office setting assisting and providing support to clients and colleagues. Positive and friendly attitude while greeting and interacting with clients and answering calls. Offering high attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Loyal, warm and genuine team member.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administration Assistant
Race Investments
04.2022 - Current
Recorded expenses and maintained accounting records.
Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
Recorded and tracked operational expenses to identify and eliminate wasteful spending.
School Volunteer
Trinity College
07.2015 - 04.2022
Served as a positive role model for students by demonstrating strong work ethic, active participation, and commitment to education throughout all volunteer activities.
Participated in group activities with students to build teamwork and foster healthy relationships.
Prepared materials for class activities and art projects.
Encouraged and guided students struggling academically, delivering support and assistance.
Supported teachers in classroom instruction and activities.
Helped teachers prepare instructional material and displays.
Receptionist, Office Administrator
Taylor's First National Real Estate
02.2003 - 01.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
Maintained visitor log for entering and leaving facility for security purposes.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Maintained confidentiality of information regarding clients and company.
Handled assignments independently with good judgement and critical thinking skills.
Confirmed appointments, communicated with clients, and updated client records.
Education
Year 12 -
Trinity College
Evanston South, SA
2001
Skills
Organisation skills
Time Management
Verbal and written communication
Courteous and Professional
Attention to Detail
Service-oriented mindset
Certification
Australian Red Cross - First Aid - 2024
Working With Children Check - 2021
Responding to Risks of Harm, Abuse and Neglect - Education and Care training - 2021