Renee Larsen
Bradbury,NSW
Summary
Dedicated and empathetic customer service professional seeking to transition into the hospitality sector as a Casual Food & Beverage Attendant - All-Rounder at Campbelltown Golf Club. Strong commitment to creating warm and memorable experiences for guests. Seasoned Senior Mentor with solid background in providing guidance and support to junior staff members. Experience includes mentoring in various professional settings, fostering growth, and encouraging career development. Strengths lie in active listening, problem-solving skills, and ability to inspire others. Past roles have resulted in increased team productivity and improved overall workplace morale.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Mentor
Australian Mentoring Services
, Australia
09.2020 - Current
- Supporting individuals with psychosocial disabilities transitioning from justice facilities
- Developed tailored plans focused on personal growth and community reintegration.
- Facilitated transitions for individuals with psychosocial disabilities from justice facilities to community settings.
- Crafted personalized plans aimed at promoting personal growth and successful reintegration.
Program Manager
Disability Services Australia
, Australia
11.2014 - 02.2021
- Managed teams delivering high-quality support for individuals with disabilities.
- Facilitated staff training and mentoring to enhance care for individuals with complex needs.
Education
Master of Reiki
Natural Healer Australia
03-2021
Family And Community Services
TAFE NSW
NSW11-2013
Assistant in Nursing
TAFE NSW
NSW04-2005
Herbalism - Current
Australian College of Aromatherapy
NSWSkills
- Customer service
- Communication
- Retail operations
- Inventory management
- Holistic practices
- Organizational skills
- Leadership
- Crucial conversations
- Conflict resolution
- Individualized planning
- Program evaluation
- Crisis intervention
- Community engagement
- Compliance management
- Quality assurance
- Staff training
- Problem solving
- Relationship building
- Team collaboration
- Crisis intervention techniques
- Daily living support
Certification
- Community Services Certificate
- RSA and RCG Certificate
- Assistance in Nursing Certificate
- First Aid and CPR Certificate
Affiliations
Very family orientated, lover of animals and the outdoors. For self care and fun; grounding, meditation, making art, watching movies and playing chess
Government Checks
- NDIS Worker Screening Check
- WWCC
- NSW Police Check
References
References available upon request.
Timeline
Senior Mentor
Australian Mentoring Services
09.2020 - Current
Program Manager
Disability Services Australia
11.2014 - 02.2021
Master of Reiki
Natural Healer Australia
Family And Community Services
TAFE NSW
Assistant in Nursing
TAFE NSW
Herbalism - Current
Australian College of Aromatherapy