Renee Lesley Brown
Tolmans Hill
Summary
Professional executive support specialist prepared to bring high standards to role. Proven success in managing complex schedules and providing comprehensive administrative support. Known for fostering team collaboration and achieving results through flexibility and reliability. Skilled in time management and organizational efficiency.
Overview
19
19
years of professional experience
Work History
Executive Support Officer to CEO and Board
The Link Youth Health Service
04.2024 - Current
- Contract ends 30 June 2025
- Provide administrative support at executive management and board meetings
- Agendas, Minutes and Actions for Leadership Group, Youth Reference Group, Senior Management Team, Finance & Risk committee, Governance Committee, Clinical Governance Committee and Board
- Development and review of organisation policies and procedures
- Monitor and ensure organisational compliance with relevant quality and safety standards in relation to risk management, workplace health and safety and other areas
- Calendar and diary management for CEO and Senior Management Team
- Oversee administrative functions for meetings, events, staff personal development training days including, coordinating the scheduling, catering and coordination with external stakeholders
- Provide ICT support to staff including the overseeing and setting up of account logins, email and other applications
- Coordination of the maintenance of office equipment, information systems, and building maintenance and contact external contractors as required
- Fleet Vehicle management
- Monitoring, restocking and ordering all office supplies and consumables as required
- Oversee the maintenance of The Links security and duress systems
- Undertaking the role of workplace Safety Office for The Link including coordination of the Fire Wardens and First Aid Officers and the equipment required for these positions
Temporary Executive Assistant to CEO
Southern Cross Care
08.2023 - 04.2024
- Employed by Hays Recruiting for temporary Executive Assistant
- Taking calls, responding to emails and inbox management
- Communication between Board, staff and clients
- Management of CEO diary
- Coordinating travel and booking events
- Prepare meeting agendas, minutes, briefs and other documentation required for Board and Senior Management Team
- Assisting the Board Secretary with AGM and other events
- Providing assistance to the Board Secretary for board committee’s agenda and minutes
Temporary Executive Officer
Department of State Growth
05.2023 - 08.2023
- Employed by Searson Buck as temporary Executive Officer
- Provide high-level executive, secretarial and administrative support including preparation and or coordination of confidential and complex documents such as Ministerial correspondence, Question Time and other Briefings, Submissions and Reports, and the maintenance of an effective tracking system
- Liaise at various levels with internal stakeholders, including the Office of the Secretary of Department of State Growth, Ministerial officers and Premier’s Office to ensure the timely preparation of correspondence, briefings, event packages, parliamentary information and other documents
- Review documents in respect to adherence to the style guide, grammar and fit for purpose content before they are presented to Minister offices and Department of State Growth business units
- Ensure that documents are managed and transmitted in accordance with an approved information management system and requirements
- Research, coordinate, interpret, analyses and prepare a range of information, documentation and findings for use at the executive level
- Develop secretarial and administrative systems and protocols to ensure effective information management is required
- Provide a high-level, sensitive and confidential service
Office Manager
SHV Wholesalers Pty Ltd
05.2022 - 05.2023
- Short term contract
- Worked with Warehouse Manager and packing/delivery team,
- Management of office team including accounts payable/receivable and customer service staff.
- Training staff to provide excellence in customer service, managing and coordinating the staff and operational activities of the deliveries, direct and reviewing work plans for team members, scheduled deliveries and pick-ups for customers, auditing of daily data entries to ensure the invoice is correct.
- Ordering office supplies and ensuring a safe working environment for the team.
- Developed organisation procedures/manuals and systems for office personnel, including filing, invoicing, accounts payable and scheduling of deliveries and/or personnel
- Management of employee schedules and troubleshooting scheduling conflicts as they arise
Volunteer Events Coordinator and Board Director
TasCAHRD (Council of AIDS, Hepatitis and Related Diseases)
02.2021 - 10.2022
- Part Time - Volunteer
- As the events coordinator, I was responsible for the coordination of the Red Thread Charity Gala, Queens Ball in conjunction with TasPride, New Town Health Clinic launch, World Hepatitis Day, World AIDS Day and TasPride Community Awards in 2021.
- Event management - budgeting , advertising, marketing, venue booking, ticketing, invitation, database management, community liaison and support, talent, social media, other forms of media including news and print, grant applications, event coordination, catering, fundraising and Government Ministerial liaison.
- Working together with LGBT community to create inclusion and diversity acceptance with venue through training of security staff with WIO
- Most successful Queens Ball results in over 6 years with four hundred plus people in attendance and $15,000 raised for TasPride Festival
- Joined the Board of TasCAHRD in August 2021 until October 2022
Temporary Executive Assistant to CEO
Searson Buck Group Pty Ltd
08.2021 - 05.2022
- Executive Assistant to the CEO and Leadership team, providing professional and confidential assistance with (including but not limited to) administration requirements, accommodation, travel and diary management, meeting bookings (both internal and external key stakeholders), client and candidate management, weekly and monthly executive leadership team and subcommittee meeting agenda’s, minutes, action and project lists, reports and weekly staff meeting minutes.
- Assisting People and Safety Manager with internal policy’s, learning and development training coordination for internal staff, COVID 19 requirements for internal staff including RAT register, diary management and action list.
- Key Accomplishments:
- Member of the Marketing subcommittee – providing marketing, advertising and strategic direction to the subcommittee for the company’s updated brand direction and website
- Creation of strong relationships with CEO’s clients, candidates, and staff, ensuring a direct line of communication with the CEO
- Professional management of all meeting actions that required the skill to be able to “manage up”
- Continual learning of all areas of the business to ensure provision of outstanding support to the CEO and Leadership Team
- Directly providing assistance to the Board members with sponsorship coordination e.g. Rotary Art Show, Australian Institute of Company Directors Partial Scholarship
- Social media management
Business Owner and Customer Relations Manager
Performance Automobiles
03.2006 - 01.2021
- Working in our family business as the Customer Relationship Manager, focusing on customer relations and retention. I assisted the customers with all aspects of their purchasing and servicing experience. This included club membership, providing access to luxury brands, VIP events, new vehicle launches, customer sales events to name a few.
- Key Responsibilities:
- CRM and KPI for internal and external key stakeholders
- Customer Relations/Retention Manager – customer dispute specialist
- VIP Event Manager
- Event Coordinator for luxury vehicle launches
- Sponsorship and Community Engagement Manager – Effervescence Tasmania Sparkling Wine Festival with Porsche Australia and Joseph Chromy Wines, Olympia Soccer Club Women’s and Men’s sponsorship, Platform Dance sponsorship
- Payroll
- Registration
- Worked across all departments including reception, service, sales (new and used), parts and accounts
- Personal Assistant to Dealer Principal
- Main event sales administration and coordination
- Marketing and advertising on all media platforms
Education
Industry Courses
Mazda Australia
course
EA Institute
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St Patricks Business Finishing School
01.1995
Industry Courses
Mercedes-Benz And Porsche
Skills
- Travel arrangements
- Teamwork and collaboration
- Office administration
- Verbal and written communication
- Customer service expertise
- Staff training
- Quality assurance
- Meeting coordination and facilitation
- Office management
- Time management
- Attention to detail
- Multitasking and organisation
Timeline
Executive Support Officer to CEO and Board
The Link Youth Health Service
04.2024 - Current
Temporary Executive Assistant to CEO
Southern Cross Care
08.2023 - 04.2024
Temporary Executive Officer
Department of State Growth
05.2023 - 08.2023
Office Manager
SHV Wholesalers Pty Ltd
05.2022 - 05.2023
Temporary Executive Assistant to CEO
Searson Buck Group Pty Ltd
08.2021 - 05.2022
Volunteer Events Coordinator and Board Director
TasCAHRD (Council of AIDS, Hepatitis and Related Diseases)
02.2021 - 10.2022
Business Owner and Customer Relations Manager
Performance Automobiles
03.2006 - 01.2021
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St Patricks Business Finishing School
Industry Courses
Mazda Australia
course
EA Institute
Industry Courses
Mercedes-Benz And Porsche
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