Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Renee Lowe

Wallsend

Summary

I am a hardworking, professional and reliable employee, with a high attention to detail and a strong work ethic.

I excel in quality customer service, particularly in fast-paced environments, and am exceptionally adaptable to any work setting.

I demonstrate remarkable communication and organisational skills, and always hold a willingness to learn and obtain new skills in my profession.

Being a dedicated asset to my team, whilst contributing to organisational growth and success is extremely important to me.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

HealthSave Chemist Charlestown
07.2021 - Current
  • Back Counter Duties: greeting customers, offering knowledgeable assistance and advice on products, handling scripts, filing and organising of prescriptions, managing stock levels, receiving incoming supplies and stocking shelves in correct order and location, keeping work station neat, tidy & organised, training and educating other pharmacy assistants, demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Webster Technician Duties: managed the service and supply of medication to multiple Residential Aged Care Facilities, actioning daily medication changes, modifying medication packing profiles, organising and ensuring daily medication deliveries to nursing homes, liaising with general practioners, registered nurses and other facilicity staff, document organising and filing, resident medication reporting & data entry
  • Dispensary Technician Duties: Answer incoming phone calls & addressing questions from customers and healthcare providers, communicate with prescribers to verify patient information and prescription information such as medication dosages/directions, accurately preparing prescription labels, filling prescriptions and handling of medicines under the supervision of a pharmacist, complying with regulation and state laws, maintaining a clean, organised dispensary environment, product ordering and inventory stocktake

Pharmacy Assistant

Pharmacy4Less Wallsend
08.2020 - 08.2021
  • Organising and maintaining webster pack area and webster pack medication inventory
  • Placing relevant medication ordering through communication with suppliers
  • liaising with practioners, hospitals or other health care professionals regarding webster pack patients, and modifying Webster packing profiles accordingly under the supervision of a pharmacist
  • correct knowledge and handling of medicines and packing procedures.
  • accurately refilling webster prescriptions as needed for packing
  • conducting routine stock management, stock rotation, and inventory
  • filing and management of patient details, health information and patient prescriptions with the utmost confidentiality and professionalism
  • provided consistent, compassionate care to customers, offered general product knowledge and medication counselling where appropriate

Food and Beverage Attendant

Crowne Plaza Hunter Valley
03.2019 - 03.2022
  • Greeting hotel guests in a friendly & welcoming manner.
  • Food & beverage preparation and handling
  • Maintained clean and organized dining areas and function rooms for an enjoyable guest experience.
  • Following strict event itineraries and servicing large conference groups, events, formals, weddings etc
  • Refreshing, setting, flipping and cleaning large conference rooms and function environments.
  • Adhering to daily opening/closing standard operating procedures
  • Regular setting up of coffee station, operating coffee machine in a fast-paced environment for large volume conferences, and routine daily clean down of coffee machine as per hygiene standards
  • Preparing, mixing, and serving a variety of alcoholic & non-alcoholic beverages in different bars within the venue
  • Strictly following Responsible Service of Alcohol laws and legislations including age verification, monitoring customer intoxication levels, cutting off intoxicated individuals and maintaining general patron safety.
  • Always delivering friendly, efficient and consistent customer service to all patrons
  • Sharing knowledge on the Hunter Valley area and products locally made/grown, giving recommendations on food, beverages & attractions in the area whilst also answering any guest queries or requests to the best of my ability

Employment Mentor/Receptionist/Administrative Assistant

Murdi Paaki Regional Enterprise
02.2016 - 10.2018
  • Meeting with clients and conducting daily client appointments
  • Recording & appropriate filing of sensitive client information
  • Tracking & recording client employment progress
  • Liaise with clients, associates & relevant supporting community services
  • Providing assistance in overcoming barriers to employment
  • Research, seek & organise relevant training and development for clients
  • Tailoring and enforcing case management practices
  • Coordinating work experience activities, meeting with prospective employers, arranging interviews between clients and potential employers
  • Adept knowledge and practice of confidentiality protocols
  • Implementing problem solving, efficient time management and multi tasking in a professional manner
  • Practice effective conflict resolution methods in high stress environments
  • Striving to hit KPI targets


Education

High School Diploma -

Bourke High School
Bourke, NSW

Skills

  • Extremely detail oriented
  • Reliable, honest, & hardworking
  • Excellent time management, critical thinking & multitasking skills
  • Strong work ethic
  • Very adaptable to any work environment, whether independently or as part of a team
  • Confident, articulate and professional communication abilities, both written and verbal
  • Strong desire to expand professional knowledge/willingness to learn

Certification

  • Vaccine Storage and Cold Chain Management - Completed September 2024


  • S2/S3 Certificate/ Support the supply of Pharmacy Medicines and Pharmacist Only Medicines - Completed January 2023

Timeline

Pharmacy Assistant

HealthSave Chemist Charlestown
07.2021 - Current

Pharmacy Assistant

Pharmacy4Less Wallsend
08.2020 - 08.2021

Food and Beverage Attendant

Crowne Plaza Hunter Valley
03.2019 - 03.2022

Employment Mentor/Receptionist/Administrative Assistant

Murdi Paaki Regional Enterprise
02.2016 - 10.2018

High School Diploma -

Bourke High School

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