Renee Matravoelgyi
SHAILER PARK,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Self Employed
Matra Gutter Cleaning
SHAILER PARK, Queensland
05.2008 - 11.2021
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Schedule appointments for the services
Self Employed
Manage granny flat build, house rebuild and renovations
SHAILER PARK, Queensland
01.2011 - 03.2012
- Supervised the daily activities of a team of maintenance workers and ensured that all tasks were completed in a timely manner.
- Coordinated with contractors to ensure projects were completed on time and within budget.
- Provided guidance, direction and support for trades, ensuring they had necessary resources to complete their duties.
- Established relationships with local vendors to secure competitive pricing for materials needed for construction projects.
- Inspected completed work performed by contractors before authorizing payment invoices.
- Participated in architectural and engineering planning and design.
Office Administrator/Paraplanner
Winchcombe Carson Financial Planning
Brisbane, Queensland
08.2002 - 12.2005
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Maintained customer confidence and protected operations by keeping information confidential.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Prepared detailed reports of investment recommendations for clients.
- Assisted in the development of comprehensive financial planning models for clients.
Medical Administrative Secretary
Mayne Health Logan Private Hospital
Meadowbrook, Queensland
06.2001 - 08.2002
- Greeted and welcomed patients in a professional manner.
- Created and maintained patient files, ensuring accuracy of information.
- Scheduled appointments for patients, verifying insurance coverage before confirming dates.
- Answered phone calls and responded to emails from patients regarding their inquiries.
- Transcribed medical records dictated by physicians for filing into the patient's chart.
- Ordered office supplies and maintained inventory of all materials used in the office.
- Processed payments from patients using an automated billing system.
- Assisted with hospital admissions paperwork as needed.
- Performed data entry tasks into electronic medical record systems.
- Managed incoming and outgoing mailings related to medical records requests or other correspondence between providers and insurance companies.
- Organized patient charts for easy access when needed.
Medical Secretary
Mayne Health Diagnostic Imaging
Meadowbrook, Queensland
08.2000 - 06.2001
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
- Prepared and sent financial statements to support bookkeeping functions.
- Managed office inventory and ordered medical supplies as needed.
- Prepared examination rooms and assisted in basic patient care as needed.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
Customer Service Representative
KFC
MARSDEN, QLD
12.1993 - 08.1997
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted in the preparation of food items according to recipes and instructions.
- Served meals to customers in a friendly and courteous manner.
- Monitored inventory levels of food items used during meal services.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Performed variety of duties related to food service.
- Maintained professional demeanor during interactions with customers and co-workers.
Education
Bachelor of Science - Health Sciences
Griffith University
Gold Coast, QLD12-2000
Bachelor of Business in Financial Planning - Business
RMIT
ONLINEDiploma of Financial Services - Financial Planning and Services
Tribeca
OnlineSkills
- Excellent Communication
- Problem-Solving
- Good Telephone Etiquette
- Customer Service
- Teamwork
Affiliations
- Music
- Reading
- Rollerskating
- Bushwalking
Timeline
Self Employed
Manage granny flat build, house rebuild and renovations
01.2011 - 03.2012
Self Employed
Matra Gutter Cleaning
05.2008 - 11.2021
Office Administrator/Paraplanner
Winchcombe Carson Financial Planning
08.2002 - 12.2005
Medical Administrative Secretary
Mayne Health Logan Private Hospital
06.2001 - 08.2002
Medical Secretary
Mayne Health Diagnostic Imaging
08.2000 - 06.2001
Customer Service Representative
KFC
12.1993 - 08.1997
Bachelor of Science - Health Sciences
Griffith University
Bachelor of Business in Financial Planning - Business
RMIT
Diploma of Financial Services - Financial Planning and Services
Tribeca
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