Renee McCleish
Altona
Summary
Knowledgeable Office Manager with background in project coordination and successfully managing multiple tasks simultaneously. Highly organised professional with proven track record in coordinating complex tasks and ensuring seamless operations. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organisational success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administration / First Aid Officer
Lumen Christi Catholic Primary School
01.2021 - Current
- Provide administrative and office support for Business Manager and Principal.
- Coordinate student incursions and excursions, including staff allocations.
- Assess and train staff members.
- Administer first aid to students.
- Maintain both paper and electronic filing systems for all medical management plans and registers.
- Manage student attendance records.
Office Manager and Accounts
G2G Group Pty Ltd
01.2019 - 01.2021
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Attendance / First Aid Officer
Truganina P-9 College
10.2017 - 01.2019
- Administering first aid to students
- Meet and greet students / parents when arriving late or departing school early
- Monitor and Maintain first aid stock including first aid kits and bags
- Complete first aid audits
- Management of student attendance
- Liaise directly with parents
- Maintain paper and electronic filing of all medical management plans
- Perform administrative and office support activities for business manager and principal
- Co-ordination of student incursions and excursions, including allocating staff
Office Administration Assistant
Dynamic Technology Solutions
03.2014 - 09.2017
- Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
- Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
- Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Assisted in financial management tasks such as budgeting, expense reporting, invoice processing, and purchase order creation.
- Liaised between clients and vendors and maintained effective lines of communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Optimized travel arrangements for executives by researching cost-effective options for flights, accommodations, transportation logistics while adhering to company policies on business travel expenses.
- Supported successful project completion by coordinating resources, tracking progress, and ensuring deadlines were met.
2IC / Specialist Receptionist / GP Receptionist
Primary Health Care
01.2008 - 11.2010
- Supervised and managed daily activities of clinical team consisting of numerous general practitioners, nurses and support staff
- Precisely completed appropriate claims paperwork, documentation and system entry
- Adeptly managed multi-line phone system and pleasantly greeted all patients
- Maintained strict patient confidentiality
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Improved team collaboration by initiating regular strategy meetings.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching and training to address inefficiencies.
Office Manager
Tri-Tech Chemicals
01.2003 - 04.2006
- Assisted with receptionist duties, file organisation and research and development
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Mount St Joseph Girls College
Altona, VIC12-1996
Skills
- Office Management
- Organisational Skills
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Scheduling and calendar management
- Scheduling Coordination
- Operations Management
- Training and coaching
- Staff Training
- Compliance Monitoring
- Teamwork and Collaboration
Certification
- Level II First Aid Certificate
- CPR Trained
- AED Certification
Referees
Ms Karen Bergin (Current Employer)
Principal Lumen Christi Primary School
Work: 9395 2555
Mobile: 0407 677 145
Mrs Peta Lynch (Current Employer)
Deputy Principal Lumen Christi Primary School
Work: 9395 2555
Mobile: 0488 127 772
Mrs Helen Salmond
Business Manager Truganina P-9 College
Work: 9368 9800
Mobile: 0421 340 783
Timeline
Administration / First Aid Officer
Lumen Christi Catholic Primary School
01.2021 - Current
Office Manager and Accounts
G2G Group Pty Ltd
01.2019 - 01.2021
Attendance / First Aid Officer
Truganina P-9 College
10.2017 - 01.2019
Office Administration Assistant
Dynamic Technology Solutions
03.2014 - 09.2017
2IC / Specialist Receptionist / GP Receptionist
Primary Health Care
01.2008 - 11.2010
Office Manager
Tri-Tech Chemicals
01.2003 - 04.2006
- Level II First Aid Certificate
- CPR Trained
- AED Certification
Mount St Joseph Girls College
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