Renee Okearney
Mount Gambier,SA
Overview
19
19
years of professional experience
1
1
Certification
Work History
Loans Officer
MDC
05.2019 - 01.2023
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
Wait Staff Member
Sandstone Point Hotel
03.2016 - 10.2018
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Sales Administrator
QM Properties
11.2009 - 05.2015
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
Finance Administration Officer
QM Properties
03.2004 - 10.2009
- Reduced operational expenses with thorough expense reviews and cost-saving initiatives.
- Assisted in the preparation of annual budgets, providing valuable input based on historical trends and future projections.
- Optimized financial processes by implementing new software and systems.
- Spearheaded process improvements in payroll administration, reducing errors and increasing efficiency.
Education
Bachelor Of Communications - Digital Communications And Media
Griffith University
Gold Coast, QLD09.2002
Skills
- Database Management
- Relationship building and management
- Documentation Review
- Financial Advising
Certification
Certificate 2 Hospitality
Current RSA
Current First Aid Certificate
Certificate 2 Business
Additional Information
Reference
Luke - 0417854067
Timeline
Loans Officer
MDC
05.2019 - 01.2023
Wait Staff Member
Sandstone Point Hotel
03.2016 - 10.2018
Sales Administrator
QM Properties
11.2009 - 05.2015
Finance Administration Officer
QM Properties
03.2004 - 10.2009
Bachelor Of Communications - Digital Communications And Media
Griffith University