Summary
Overview
Work History
Education
Skills
Timeline
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Renee Pennefather

Somerville,Australia

Summary

Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.

Overview

7
7
years of professional experience

Work History

Geology Technician

Highgrade Personnel
04.2024 - Current
  • Improved team productivity through proactive collaboration with geologists, drillers, and other field personnel.
  • Assessed field data integrity, accuracy, and information quality.
  • Photographed sample images and compiled images with reporting documentation for submission to supervisor.
  • Sampled field geology and compiled data for potential sites.

Data Entry Co-ordinator

ALS Geochemistry
01.2022 - 04.2024
  • Client communication and data entry
  • Perform all administrative duties and prepare jobs to ensure a smooth production
  • Investigate and rectify issues that arise throughout the operation
  • Liase any discrepancies with the client and ensure they are charged accordingly

Airport Duty Supervisor

Menzies Aviation
01.2018 - 03.2022
  • Building clientele to ensure customers have a positive and pleasant experience.
  • Strengthened customer loyalty by providing personalized solutions that addressed their unique needs.
  • Liaise with managers to determine training needs and discuss any areas of improvement.
  • Maintain knowledge of emergency response plans and procedures.
  • Meet client expectations and operational targets to company standards.

Receptionist

Smile Dental
05.2021 - 11.2021
  • Perform reception duties whilst maintaining a high standard of customer service
  • Greet visitors and maintain calendars for appointments
  • Handle patient inquiries or complaints in a professional manner.
  • Provided exceptional customer service, addressing client concerns promptly and efficiently.

Education

Completed Year 12 -

Eastern Goldfields College
Kalgoorlie, WA
01.2013

Skills

  • Committed to principles of OHS
  • Ability to meet client expectations
  • Excellent problem-solving skills
  • Ability to demonstrate initiative
  • Excellent customer service
  • Effective time management
  • Attentive to detail
  • Sound organisational skills
  • Ability to work under pressure
  • Excellent communication skills

Timeline

Geology Technician

Highgrade Personnel
04.2024 - Current

Data Entry Co-ordinator

ALS Geochemistry
01.2022 - 04.2024

Receptionist

Smile Dental
05.2021 - 11.2021

Airport Duty Supervisor

Menzies Aviation
01.2018 - 03.2022

Completed Year 12 -

Eastern Goldfields College

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Renee Pennefather