Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Additional Information
Timeline
Generic

Renee Prendergast

Gregory Hills,Australia

Summary

My name is Renee I'm a mum of 5 and a nana of 2, I have extensive retail experience in management and as a casual employee,

I’m a driven enthusiastic person.

I love meeting new people and making them feel welcome and comfortable while finding their perfect purchase,

I’m all about making sure the customer is happy and excited about their new purchases.


Upselling is my most important task not only for the customer but for the store so we can meet our daily budgets.

Overview

17
17
years of professional experience

Work History

Sales Assistant Team Member

Ollies Place
03.2022 - 08.2024
  • Daily use of the Pos
  • Cleaning of the store
  • Customer service helping customers choose that perfect outfit for the little ones
  • Anticipated consumer trends by staying informed on industry developments, resulting in improved product offerings tailored to customer preferences.
  • Contributed to a positive team environment with strong communication and collaborative skills.
  • Strengthened customer loyalty through building rapport and offering knowledgeable assistance on products and services.

Asisstant Manager

Pumpkin Patch
05.2008 - 11.2011
  • I was employed as an assistant manager for pumpkin patch at fox studios where i was in charge of the daily running of the store as the manager was transferred back to the Eastgardens store
  • I then was transferred to the Eastgardens store as an assistant manager from may 2009 till November 2010
  • I was then transferred as an assistant manager to the Campbelltown store in November 2010-August 2011 then to Roselands store in the same role from August 2011-November 2011
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Personal Assistant

Victor Martins PTY LTD
09.2007 - 03.2008
  • I worked as a Personal Assistant for an Accountant during tax season September-March for 3 years.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Displayed absolute discretion at handling confidential information.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.

Education

Sarah Redfern High School
Minto, NSW

Skills

  • High Customer Service
  • Computer skills
  • Goal-Oriented
  • Cash Handling
  • Cash Register Operation
  • Complex Problem-Solving
  • Opening and closing procedures
  • Customer Needs Assessment
  • Processing payments
  • Visual Merchandising
  • Sales expertise
  • Stock management
  • Product Merchandising
  • Point of sale operation
  • Fitting room maintenance
  • Display building
  • Teamwork and Collaboration
  • Friendly and Helpful
  • Customer Service
  • Problem-Solving
  • Honest and Dependable
  • Reliable and Responsible
  • Attention to Detail
  • Customer Assistance
  • Strong Communication and Interpersonal Skills
  • Problem-solving abilities
  • Multitasking
  • Adaptable and Flexible
  • Reliability
  • Excellent Communication
  • Team Cooperation
  • Organizational Skills
  • Team Collaboration
  • Creative Thinking
  • Active Listening
  • Effective Communication

Personal Information

  • Place of Birth: Liverpool, Australia
  • Date of Birth: 01/16/79
  • Gender: Female
  • Nationality: Australian
  • Driving License: 12173111

References

References available upon request.

Hobbies and Interests

  • Meeting new people
  • Outdoors
  • Horse Riding

Additional Information

References


Kirsty fairbairn

Operations manager

Ollie’s place

Phone: 0425602661

Email: kirsty@olliesplace.com.au



Nicola Blake

Store manager

Ollie’s place

Narellan

Phone: 0246477948

Mobile: 0452569079

Timeline

Sales Assistant Team Member

Ollies Place
03.2022 - 08.2024

Asisstant Manager

Pumpkin Patch
05.2008 - 11.2011

Personal Assistant

Victor Martins PTY LTD
09.2007 - 03.2008

Sarah Redfern High School

Similar Profiles

CREATE PROFILE
Renee Prendergast