Renee Pulleine-Laucrica
Warrnambool,VIC
Summary
Dynamic professional with extensive experience in retail management. Skilled in implementing effective sales strategies, training teams, and building customer relationships. Committed to enhancing operational performance and driving business success through effective leadership.
Overview
1
1
year of professional experience
Work History
Store Manager
Provincial
Warrnambool, VIC
12.2023 - 05.2025
- Trained and developed staff on product knowledge and sales techniques.
- Conducted regular staff meetings to communicate goals and updates.
- Resolved customer complaints promptly to maintain high service standards.
- Monitored sales performance and adjusted strategies for improvement.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Eyelash Technician
Self Employed - Livin Lash
Warrnambool, Vic
02.2025 - 02.2025
- Assisted in developing marketing materials to promote services effectively.
- Utilized social media platforms to engage with potential clients and showcase work.
- Managed appointment scheduling and client communications efficiently.
- Generated new clients using referral program.
- Maintained client records and scheduled appointments as needed.
- Built strong relationships with customers through providing excellent customer service experience.
Education
Mortgage and Finance Broking
ITTE
OnlineSome College (No Degree) - Certificate 3 in Business
Tafe Victoria
WarrnamboolSkills
- Customer service
- Sales techniques
- Team building
- Staff training
- Marketing strategies
- Appointment scheduling
- Relationship management
- Conflict resolution
Timeline
Eyelash Technician
Self Employed - Livin Lash
02.2025 - 02.2025
Store Manager
Provincial
12.2023 - 05.2025
Mortgage and Finance Broking
ITTE
Some College (No Degree) - Certificate 3 in Business
Tafe Victoria
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