Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Renee Purdy

Burnie,TAS

Summary

Strategic Advisor known for high productivity and efficient task completion. Specialize in policy development, stakeholder engagement, and risk management strategies. Excel in communication, adaptability, and problem-solving to navigate complex challenges and drive organizational success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Mobile Showroom Advisor

Safe & Secure Garage Doors
Ballarat , VIC
05.2023 - 06.2025
  • Provided expert advice on garage door selection and installation, Residential and Commercial Infills as well.
  • Assisted customers with inquiries about products and services offered.
  • Conducted thorough inspections of garage doors for insurance quotes.
  • Maintained accurate records of customer interactions.
  • Collaborated with sales team to enhance customer engagement strategies.
  • Sales, Estimation, Measure, Design, Quoting and Residential and Commercial Infill.
  • Mobile Showroom BnD Garage Doors.

New Home Sales Advisor

GJ Gardner Homes
Ararat, VIC
06.2018 - 05.2023
  • Assisted clients in selecting custom home designs and features.
  • Conducted property tours to showcase available homes and neighborhoods.
  • Collaborated with builders to ensure timely project completion and quality standards.
  • Developed relationships with prospective buyers through effective communication strategies.
  • Managed customer inquiries and provided follow-up support throughout buying journey.

Branch Manager

Money 3
Ballarat, VIC
05.2013 - 03.2018
  • Managed daily operations and staff performance to ensure efficient branch functioning.
  • Reconciliation Daily, Weekly, Quarterly, Annually.
  • Trained and developed team members to enhance customer service skills and product knowledge.
  • Oversaw cash management processes, ensuring accuracy in deposits and withdrawals.
  • Implemented policies and procedures to maintain compliance with financial regulations.
  • Developed marketing strategies to attract new customers and retain existing ones.
  • Conducted regular audits of branch activities to identify areas for improvement.
  • Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
  • Managed staff scheduling, hiring and training processes.

Team Support Officer

Department of Sustainability and Environment
Ballarat, VIC
02.2008 - 02.2013
  • Coordinated team schedules and maintained up-to-date calendars for efficient operations.
  • Assisted with project documentation and ensured compliance with organizational standards.
  • Facilitated communication between departments to streamline workflows and enhance collaboration.
  • Provided technical support for software systems used in daily operations and reporting.
  • Organized meetings, prepared agendas, and recorded minutes to ensure clear communication channels.
  • CFA, Land VIC, Dept of Primary Industries, Fisheries, Wildlife, Gun, Offense Reporting and Licensing.

Skills

  • Sales estimation
  • Customer relationship management
  • Product knowledge
  • Project management
  • Effective communication
  • Time management
  • Team collaboration
  • Documentation management
  • Technical support
  • Conflict resolution
  • Customer service
  • Performance analysis

Certification

  • Current VIC Manual Drivers License 010190944
  • White Card Construction OL1530179
  • Construction Induction 10657983
  • Conflict Resolution VIC GOVT
  • Indigenous/Cultural Awareness VIC GOVT
  • Behaviour in The Workplace VIC GOVT

Timeline

Mobile Showroom Advisor

Safe & Secure Garage Doors
05.2023 - 06.2025

New Home Sales Advisor

GJ Gardner Homes
06.2018 - 05.2023

Branch Manager

Money 3
05.2013 - 03.2018

Team Support Officer

Department of Sustainability and Environment
02.2008 - 02.2013

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Renee Purdy