Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Renee Rice

Wollongong

Summary

Hi! My name is Renee and I am a University student who has recently moved to Wollongong on the hunt for a new job. I pick up on new skills quickly and my experience in previous roles has made me fast-thinking and adaptable. I love working in efficient and positive team environments and am looking forward to learning new skills.

Overview

7
7
years of professional experience

Work History

Crew Trainer

McDonalds
02.2018 - 11.2021
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Shift Manager

Mcdonalds
11.2021 - 01.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.

Bartender, Barista and FOH

Camden Valley Inn
12.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.


Education

Picton High School
Picton, NSW
12.2021

Bachelor of Primary Education -

University of Wollongong
Wollongong, NSW
11.2025

Skills

  • Strong multitasking
  • Fast learner
  • Customer service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Clear and effective communication
  • Patience and Tolerance
  • Friendly and outgoing
  • Cleanliness
  • POS Systems
  • 7 years of coffee experience

Availability

Flexible with working hours 

Timeline

Bartender, Barista and FOH

Camden Valley Inn
12.2022 - Current

Shift Manager

Mcdonalds
11.2021 - 01.2023

Crew Trainer

McDonalds
02.2018 - 11.2021

Picton High School

Bachelor of Primary Education -

University of Wollongong

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Renee Rice