Renee Trenerry
Templestowe,VIC
Summary
Early Childhood Educator with two decades of experience in nurturing child development from ages 0 to 12. In-depth understanding of NQS, EYLF, Kims, and child safety standards. Demonstrated ability to enhance learning through collaborative relationships and innovative program planning. Focused on mentoring educators to empower future leaders in the field. Supporting and advocating for children rights. Shaping our future generation.
Overview
19
19
years of professional experience
Work History
Director
Whitehorse City Council
02.2024 - Current
- Providing quality of care and service.
- Supporting parent complaints
- Training and supporting new educators
- Supporting and embedding quality practices and safe standards
- Rostering staff
- Adhering to compliance
- Managing and hitting KPI targets
- Day to day operations
- SRF
- KIMS And ARRIVAL
- Managing team of 15-18 educators
- Supporting kitchen
- Assessment and rating
- Adhering to compliance, policy and procedures
- Budgets and accounts
- Managing complaince ohs
- Driving a complaint service
- Driving great team culture
Service Director
Story House Early Learning
09.2022 - 10.2023
- Providing quality service and care
- Effective staff Rostering to maintain complaince and KPI
- maintaining a complaint service inline with regulations and NQS
- Managing and hitting KPI targets
- Day to Day support and operations on a leadership level
- Accounts and invoice enquirers
- Managing and utilising SRF And Kims to provide best use of funding for staff, children and service.
- Effectively managing and supporting team of 20-25 educators
- Oversaw daily operations to enhance service delivery and educational outcomes.
- Developed and implemented strategic initiatives to improve program quality and compliance.
- Mentored staff on best practices in early childhood education and classroom management.
- Collaborated with families and community partners to support children's development and well-being.
- Evaluated program effectiveness through data analysis, driving continuous improvement efforts.
- Managed budget allocation while ensuring resources met organizational goals effectively.
- Facilitated staff training sessions, promoting professional growth and development opportunities.
- Established policies that aligned with regulatory standards and enhanced operational efficiency.
- Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
- Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
- Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
- Introduced innovative solutions to streamline internal processes which resulted in enhanced overall efficiency.
- Forged strong partnerships with external stakeholders as well as maintained healthy relations with clients.
- Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
- Resolved escalated client issues promptly and effectively by leveraging strong interpersonal skills and sound judgment in decision making processes.
- Actively participated in recruitment drives to select skilled candidates who contributed positively to the organization''s growth.
- Fostered a culture of continuous improvement within the team by encouraging open communication, collaboration, and shared learning experiences among members.
- Took ownership of customer issues and followed problems through to resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Kept accurate records to document customer service actions and discussions.
- Provided leadership, guidance and support to staff members.
- Collaborated with community members to develop and implement service initiatives.
- Participated in community events to promote services and engage with public.
- Established and maintained relationships with key stakeholders.
Area Manager
Theircareplus
02.2022 - 09.2023
- Providing quality services in OSH setting under NDIS
- Supporting team of 5 program managers and 50 educators across 5 locations
- Communication with plan managers and support coordinator
- Supporting child to ensure NDIS goals meet, and new goals discovered
- KPIS
- Providing training and support to staff
- Supporting with Plan manager
- Support finance with accounts payable
- Build schedule jal of supports
- Building a team
- Hiring and managing staff
- Community engagement
- Working long side allied health
- Led operational teams to optimize service delivery and enhance customer satisfaction.
Service Director
Narre Kids
01.2021 - 02.2022
- Responsible for: Educational Leader
- Running full operations of Service
- State Regulations and Compliance
- Managing Staff and Rosters
- Adhering to Budgets
- Meeting deadlines
- QIP
- Inclusion support
- Specialising with children’s wellbeing
- Team Building
- Accounts and Debts recovery
- Building a strong service
- Implementing EYLF AND NQS
- Child protection
- Working alongside DHFS
- Working alongside staff and Families
- Administration
- Meal Planning
- Community Engagement
- Oversaw daily operations to enhance service delivery and educational outcomes.
Before and After School Co-ordinator
OSH
06.2019 - 01.2021
- Responsible for: Educational Leader
- Running full operations of before and after School service
- Programme Documentation
- State Regulations and Compliance
- Managing Staff and Rosters
- Programming and Planning Activities
- Adhering to Budgets
- Working alongside Schools and Families
- Administration
- Meal Planning
- Running Clubs
- Community Engagement
Nanny
PRIVATE NANNY
04.2019 - 06.2019
- Responsible for: Looking after 4 Month old and a 2.5 Year old
- General household duties
- Prepare and Cook nutritional meals for family
- Provide meaningful and engaging activities for the children
Room Leader
LEARN SMART EARLY LEARNING CENTRE
08.2017 - 04.2019
- Responsible for: Managed and Ran baby room 16mths – 2.5 year old’s
- Working with Children Ages 0 – 5
- Protecting and ensuring all Children’s needs were met
- Documentation and Planning Educational and Development Programs
- Implementing NQS and EYLF
- Supporting needs of all Children
- Build strong bonds between Children, Parents and Staff
Floater
OFFICER CHILDCARE
09.2016 - 08.2017
- Responsible for: Working amongst all Rooms from 0 – 5 year old’s
- Assisting with observations and programming
- Adhering to NQS and EYLF
- Working within a team
- Setting up meaningful play spaces for Children
- Supporting needs of all Children
- Build strong bonds between Children, Parents and Staff
Room Leader 2IC
ANACONDA CHILDCARE
09.2006 - 04.2015
- Responsible for: Managed and ran Room 0 - 3 year old’s
- Working with Children Ages 0 – 12
- Protecting and ensuring all Children’s needs were met
- Documentation and Planning Educational and Development Programs
- Supporting needs of all Children
- Build strong bonds between Children, Parents and Staff
Education
Diploma of Childcare -
TBM Training
Food Safety Supervisour
VictoriaSkills
Leadership through hands on mentoring with data and experience lead support
- Ability to relate with people from a diverse range of backgrounds
- Commitment to seeing a project through to completion and to accomplish set goals
- Assessment and rating
- Rostering
- Strong knowledge of child safety standards
- Strong knowledge and understanding of assorted kiosks and software
- Strong knowledge and understanding of the EYLF 20
- Understand and knowledge of KIM’S
- ARRIVAL
- ISS PORTALS
- Relationship building
- Staff management
- Parental engagement
- Fostering positive environment
- Staff supervision
- Team collaboration
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Health and safety regulations
- Continuous improvement
Attributes
- Loyal
- Co-operative
- Conscientious
- Hard Working
- Obliging
- Polite
- Quiet
- Persistent in Nature
- Experienced in planning and organising workloads and time
- Ability to respond under Pressure
- Strong team building relationships with families
- Work well as part of a team and alone
- Creative and have many ideas
- Ability to grow with any team
- Reliable
- Lead by example mentoring style
Licences
Full Car Licence
Personal Information
Driving License: Full Car Licence
Timeline
Director
Whitehorse City Council
02.2024 - Current
Service Director
Story House Early Learning
09.2022 - 10.2023
Area Manager
Theircareplus
02.2022 - 09.2023
Service Director
Narre Kids
01.2021 - 02.2022
Before and After School Co-ordinator
OSH
06.2019 - 01.2021
Nanny
PRIVATE NANNY
04.2019 - 06.2019
Room Leader
LEARN SMART EARLY LEARNING CENTRE
08.2017 - 04.2019
Floater
OFFICER CHILDCARE
09.2016 - 08.2017
Room Leader 2IC
ANACONDA CHILDCARE
09.2006 - 04.2015
Food Safety Supervisour
Diploma of Childcare -
TBM Training