- Watching my children play Sports
- Participating in cultural exchange programs and homestays We recently had a Japanese student come and stay with us for a week On of the best experiences I have had
- Gym Workouts / High-Intensity Interval Training
- Family Holidays
- Volunteering with youth sports programs as a coach and manager
RENEE WELLS
BRANYAN
Summary
I am professional in administrative and financial functions with strong background in Bookkeeping and office administration. Expertise in financial reporting, invoicing, and maintaining accurate financial records. Known for strong focus on team collaboration and achieving results, with the flexibility to adapt to changing needs. I am reliable, organized, and skilled in using accounting software and office tools.
Knowledgeable in Accounts Receivable (Debt Management) I have a solid background in managing accounts Payable and Receivable, Payroll, superannuation, BAS and administrative tasks. Proven track record of streamlining processes and ensuring accurate financial documentation.
I am a meticulous accounting professional bringing over 20 years of experience in Bookkeeping practises. I have strong QuickBooks and MYOB proficiency with precise and accurate nature. Expertise in financial data entry and record-keeping.
Overview
11
11
years of professional experience
Work History
Administrative Officer
Sea Jay Boats
06.2023 - Current
- Responsible for processing the weekly pay run for 35 staff members
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Accounts Payable and Accounts Receivable
- Responsible for End of month processing
- Managed files and records for dealer orders
- Liaison with the production manager, to organise when our boats will be leaving the factory
- Obtaining freight quotes and booking freight for customer orders
- Posting daily mail
- Streamlined office operations by effectively monitoring and addressing client and dealer correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Cultivated strong professional relationships with clients, suppliers, and dealers.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Managed files and records for Human Resources and adhered to safety procedures to prevent breaches and data misuse.
Bookkeeper
Gin Gin Kindergarten
03.2023 - Current
- Manage accounts payable and receivable activities and positive cash flow through timely invoicing and collection of outstanding receivables.
- Handling payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Processing staff Superannuation
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Facilitated budget preparation and monitoring, contributing to better expense control.
- Boosted efficiency, implemented digital filing system for receipts, invoices, Payroll, Superannuation and BAS.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Processing quarterly BAS
- Liaison with committee members on all matters.
Customer Service Representative
Kmart
03.2022 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- In charge of the RLO section - Report, Loss and Override. I would have to process all the items and make a decision on what would happen to the items. If they would be thrown away or sent Overseas.
- Responsibilities included and not limited to Lay-bys, lay-by cancellations, refunds, sales, Click and collect, catch, markdowns of stock, answering phones and work order accounts.
- Putting in the tills in the shop, Counting money when required. Getting money sorted through the cash machine when Armaguard was coming into the shop for collection.
- Reconciling the daily Spreadsheet from the previous day to our takings and refunds
- Processing Canvas, photo books, mugs, blocks, magnets and photographs
Administrative Assistant
Channel 7
08.2022 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry of Credit card payments and Invoices
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Daily, Weekly and monthly reporting for the Sales team
- Personal Assistant duties to the Wide Bay Sales Manager
- Our Wide Bay team had weekly staff meetings with Offshore staff members and Digital Advertising staff members. I would take minutes of the meeting and share them with State Management
- Monthly reporting of AdQuest. This is a report we would use to find more clients in the Wide Bay area for advertising.
- Booking in Ads and Billboards to the Local 7 network
- Closing and re-booking pre-empted spots into the network
- I was in charge of the content that was aired on the 'Whats On' segment that played throughout the week
- Assisting in the ad schedule of McDonald's. This is one of our biggest clients.
Bookkeeper
R.L.Wells Bookkeeping
01.2014 - 07.2021
- I was a Bookkeeper for numerous clients in this time. Businesses from builders, bottle shops, small gift shops.
- I managed accounts payable and receivable
- I monitored incoming payments from clients / customers, ensuring prompt matching of funds against outstanding invoices.
- Monthly bank reconciliations to ensure accurate representation of company's financial position.
- Lodged Quarterly BAS
- Lodged Quarterly Superannuation
- Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Completed tax forms in compliance with legal regulations.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
Education
Financial Services 3 - Accounting
TAFE NSW
NSWShowcard And Ticket Writing Cert 3 - Showcard And Ticket Writing
TAFE NSW
NSWSmall Business Management Cert 4 - Small Business Management
TAFE NSW
NSWDiploma - Digital Marketing
Shaw Academy
Skills
- Credit and collections
- Expense reporting
- Account reconciliation
- Payroll and Budgeting
- Office management
- Time management
- Bookkeeping
- Dedicated team player
- Strong problem solver
- Prioritization
- Professional and mature
- Deadline oriented
Interests
Timeline
Administrative Officer
Sea Jay Boats
06.2023 - Current
Bookkeeper
Gin Gin Kindergarten
03.2023 - Current
Administrative Assistant
Channel 7
08.2022 - 06.2023
Customer Service Representative
Kmart
03.2022 - 06.2024
Bookkeeper
R.L.Wells Bookkeeping
01.2014 - 07.2021
Financial Services 3 - Accounting
TAFE NSW
Showcard And Ticket Writing Cert 3 - Showcard And Ticket Writing
TAFE NSW
Small Business Management Cert 4 - Small Business Management
TAFE NSW
Diploma - Digital Marketing
Shaw Academy
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