Summary
Overview
Work History
Skills
Timeline
Generic

Renee Sherry

Green Point,NSW

Summary

Experienced Management and Administration Professional optimizing in productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

25
25
years of professional experience

Work History

Store Manager

Bonds
Gosford, New South Wales
09.2018 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Interacted well with customers to build connections and nurture relationships.

Sales Professional

Michael Hill Jeweller
Tuggerah, NSW
03.2016 - 10.2016
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Implemented innovative sales techniques to increase conversion rates and boost overall sales figures.

Retail Sales & Administration Coordinator

The Rental Wizard
Gosford, NSW
07.2014 - 03.2016
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Transcribed meeting minutes for management's records.
  • Streamlined administrative processes by implementing efficient filing systems and organizational tools.
  • Reduced expenses through diligent monitoring of supplies inventory, evaluating vendors, and negotiating contracts.
  • Optimized office workflow by maintaining up-to-date procedural documentation for reference by all staff members.
  • Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
  • Maintained databases and contact lists to keep important contact information accurate and up to date.
  • Collaborated in timely processing of billing and accounts receivables.
  • Monitored front areas so that questions could be promptly addressed.

Sales Assistant Team Member

Sheridan
Gosford, NSW
02.2013 - 07.2014
  • Enhanced customer satisfaction through providing personalized recommendations and attentive customer service.
  • Assisted in achieving store sales targets by driving promotions and consistently upselling products.
  • Contributed to a positive team environment with strong communication and collaborative skills.
  • Ensured store presentation met company standards, creating an inviting shopping atmosphere for customers.
  • Supported marketing initiatives by executing attractive merchandise displays that showcased featured products.
  • Strengthened customer loyalty through building rapport and offering knowledgeable assistance on products and services.
  • Exceeded individual performance goals, contributing to overall team success and increased profitability for the store.
  • Maintained accurate cash handling procedures, ensuring secure transactions for both the business and customers alike.

Manager

Rubi Shoes
Whitfords, WA
06.2011 - 12.2012
  • Accomplished multiple tasks within established timeframes.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Accounts / Marketing /Retail Manager

Revolution Surf n Skate
Gosford, NSW
09.2006 - 04.2009
  • Exhibited excellent people skills during interaction with employees and customers.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Managed purchasing, sales & marketing operations efficiently.
  • Plan and prepare advertising and promotional material to increase sales.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Handled inventories, cash and payroll procedures.

Public Relations Manager

Infinity Promotions
Sydney, NSW
06.2002 - 11.2006
  • Raised brand awareness through consistent marketing efforts and product campaign launches.
  • Consulted with advertising agencies to arrange promotional campaigns in various types of media.
  • Enhanced brand image by developing and executing strategic public relations campaigns.
  • Secured media coverage for company news and events, increasing brand visibility.
  • Managed crisis communications, effectively mitigating potential damage to the company''s reputation.
  • Planned and executed successful PR events, ensuring positive exposure for the organization.

Sales Assistant

Sussans
Gosford, NSW
11.1998 - 09.1999
  • Increased sales by building strong customer relationships and providing excellent service.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Skills

  • Time Management
  • Problem Anticipation and Resolution
  • Strategic Merchandising
  • Customer Relations
  • Scheduling and Coordinating
  • Shrinkage Prevention
  • Budget Administration
  • Payroll Management
  • Talent Recruitment
  • Promotional planning
  • POS Systems
  • Documentation And Reporting
  • Policies and Procedures
  • Staff Management

Timeline

Store Manager

Bonds
09.2018 - Current

Sales Professional

Michael Hill Jeweller
03.2016 - 10.2016

Retail Sales & Administration Coordinator

The Rental Wizard
07.2014 - 03.2016

Sales Assistant Team Member

Sheridan
02.2013 - 07.2014

Manager

Rubi Shoes
06.2011 - 12.2012

Accounts / Marketing /Retail Manager

Revolution Surf n Skate
09.2006 - 04.2009

Public Relations Manager

Infinity Promotions
06.2002 - 11.2006

Sales Assistant

Sussans
11.1998 - 09.1999

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Renee Sherry