Renie Tan
Bull Creek
Summary
Detail-oriented and organised Property Manager effective at managing portfolios of rental. Dedicated to interacting with landlords, tenants, co-workers and maintenance contractors to foster a positive relationship. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
8
8
years of professional experience
Work History
Property Manger
Cyber Real Estate
08.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on rent arrears and ensuring prompt collection.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored progress of maintenance jobs and verified and process payments accordingly.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Coordinated with DIMIRS/REIWA to resolve tenant disputes.
- Provided ongoing training opportunities for newly joined staff and fostering a cohesive team environment.
- Attend emergency calls out of office hours on rotational basis.
Child Care
Sparrow Early Learning Centre
02.2017 - 07.2021
- Enhanced community awareness about the importance of EHS standards in family child care settings through targeted marketing campaigns and educational materials distribution efforts.
- Delivered informative presentations on EHS topics to educate family child care providers and foster continuous improvement.
- Assessed needs of new mothers and advised mothers about child care topics.
- Participated actively in professional development opportunities to stay up-to-date on best practices in child care.
Education
Diploma in Children's Service - Child Care
Central Tafe
WA12.2002
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Lease Renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff Management
- Property tours and inspections
- Maintenance knowledge
- Maintenance Scheduling
- Occupancy Management
- Administrative Support
- Customer Relations
- Client Relations
- Decision-Making
- Property Showing
- Administrative Leadership
- Dispute Handling
- Creative and Adaptable
Languages
English
Professional Working
Chinese (Cantonese)
Limited Working
Chinese (Mandarin)
Limited Working
Timeline
Property Manger
Cyber Real Estate
08.2021 - Current
Child Care
Sparrow Early Learning Centre
02.2017 - 07.2021
Diploma in Children's Service - Child Care
Central Tafe
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